Recover 0 Byte Files Online

[Bonifacia Cramm]

Isthere a chance to recover files downloaded from Dropbox to a local computer six months ago that show as zero bytes? In the past, when I finished teaching a class, I removed the class materials and stored them on an external hard drive for the following year. I didn't realize that the folder with the class materials I had on dropbox was "online only," when I transferred the folder, all files were listed as size zero bytes. It has been six months since I moved the files, so I cannot recover them from my dropbox. Is there any way to still recover them?

Apart from that, what's stopping you from restoring them from Dropbox? Can you please clarify if you're able to find those files on your account online, be it in the deleted files page or the events page?

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I'm sorry that I was not clear in my posting. Last year, I downloaded the folder with all my lecture files from my Dropbox space and stored it on an external hard disk. I then erased the folder from Dropbox. As I'm saying this, I realize that I will probably be unable to recover these files, as it has been about six months since I did this. I've had a dropbox account for several years, and I have done this download when I finish a semester. I realize that Dropbox has changed how it stores files, but I didn't realize that I could lose all my files.

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I was working on a R script. The moment I saved the file and quit RStudio, the script file which is synced in a dropbox folder is turned to a 0 byte file. When I tried to open the file from dropbox web, it showed me "Error (415)". When I tried to recover it from the "version history" option, I found that strangely there are no previously saved versions though I saved it many times during my code writing and trail running. I also searched in my computer's recycle bin and dropbox's deleted file section. There is nothing. How can I recover it? It is an important file.

Mac's create 0 byte files which are then populated with data as they are 'saved'. It sounds like Dropbox has saved the 0byte file that was created at the start of the save but then its not sync'd correctly due to the error given - which my guess is because Dropbox then locked that file while it sync'd. Thats almost certainly why its not saved updates as well during day unless you are over quota and so syncing isnt working.

Unfortunately if its not saved locally (to the folder) or available as a recovered file when you open the software its not saved and so not recoverable. It wont be in recycle bin etc. unless you actually moved it there.

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I have this same issue - except it's all of a sudden. Every new doc I create looks fine in Dropbox, but then is 0 bytes so I can't send it to anyone or see it in say Word. I'm on a Mac. It doesn't matter whether I create it in Word and save to Dropbox or create in Dropbox as a Word doc. I'm freaking out that everything I've written in the last... who knows... is now not available outside of Dropbox unless I cut and paste? It shows "up to date" for syncing but says disc created online are not available in desktop apps. What is the point of Dropbox if I can't access my files outside of it? I'm confused. I guess I need to always write in Word and then save to Dropbox? My problem is Word constantly crashes, but that's another story... or I just need to get rid of Dropbox and go 100% with Google docs. Thanks for any advice!

Thanks for the reply, Jay. It seems to be immediate. Even if it's online-only, it is 0 bytes although it's still there in dropbox and I can work with it. So if I want to attach it to an email, I have to copy and paste it into a Word doc and save it on my hard drive or desktop. I guess it may have something to do with this: -integrations/desktop/macos-12-monterey-support but I hope they fix it soon since it's difficult not to be able to have full access. It's especially problematic for another reason - my Word crashes continually and so I can't really work on the desktop app for Word! I was just hoping there was another work around other than copy and paste since I have long files - book chapters - that I have to cut and paste by hand and it's a pain.

I can download and open in Word, but then any changes I make are not saved to Dropbox - even when I manually "save as" and save to the Dropbox folder it came from. It doesn't matter if it's a doc originally created in Word and saved to Dropbox, or a doc I created in Dropbox and then downloaded to Word. In that case, it shouldn't matter if it has "synced" since I'm replacing the old doc in Dropbox with the new - except the new one doesn't save. My Dropbox seems to be syncing automatically as it should but there is now no longer a way to save files back and forth. I can:

I have 2 separate versions - the one in Dropbox and the one on my desktop. The desktop one will sync to Dropbox, but 99% of my files are in Dropbox only (after a catastrophic crash earlier this year where I lost everything on my hard drive).

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