Citizen's Charter : Karnataka State Police
Rajeev Kumar
Just for your information :
The below information is from the official website of the Karnataka State Police - http://www.ksp.gov.in/static/citizen-charter/
Just hoping that this would be of some interest to you all.
Regards,
Raj
Citizen Charter
BASIC DUTIES AND RESPONSIBILITIES OF POLICE
Basic
duties of the Police are maintenance of Law and Order, prevention and
detection of crime, traffic management, enforcement of various laws of
the land.
BRIEF ORGANIZATIONAL SET UP OF KARNATAKA POLICE
The
Karnataka State Police Force is headed by the Director General of
Police. In the discharge of his duties, he is assisted by staff
officers in the headquarters and officers in-charge of special and
various field units.The police administration in the District is headed
by an Officer of the rank of Superintendent of Police. A group of
districts are put under one Range and there is an Officer of the rank
of Inspector General of Police heading each Range in Karnataka State.
The Police administration in Bangalore City is headed by Commissioner
of Police of the rank of Addl. DGP and Mysore and Hubli-Dharwad Cities
headed by Commissioners of Police of the rank of Dy. Inspector General
of Police. All these Officers report to the Director General and
Inspector General of Police, Karnataka.
CITIZEN'S RIGHTS
The
citizens have certain rights with reference to the duties of the Police
as stated above. As a step towards transparency and accountability in
administration, a Citizens charter has been issued with reference to
the duties to be performed by the Police Officers in Karnataka State.
INVESTIGATION OF CRIME
Any citizen who has knowledge of preparation or commission of any crime
or who has any complaint to make with reference to the duties of the
Police as enumerated above can approach the Police Station and give
such information available with him or her.
If any
such information furnished to the Police at the Police station
discloses the commission of a cognizable offence, a First Information
Report (F.I.R) shall be issued by the Officer in-charge of the Police
Station and a copy of the same shall be given forthwith to complainant
who gave the information leading to the registration of FIR free of
cost as per Section 154 of the Code of Criminal Procedure. Offences
against Law are classified into two heads: (a) Cognizable and (b)
Non-Cognizable. Offences under the Indian Penal code or special and
other local laws in which Police Officers are authorised to arrest
without warrant are cognizable. Other offences are non-cognizable
According to the Code of Criminal Procedure, any officer of the rank of
Head Constable and above can function as the Station House Officer
in-charge of the Police Station. In the absence of Police
Sub-Inspector, the senior most Assistant Sub-Inspector present at the
Police Station or the senior most Head Constable present functions as
the Station House Officer. (Section 2 (o) of the Code of Criminal
Procedure)
If the complaint/ information is given
orally, it is the duty of the Station House Officer of the Police
Station approached to reduce the said complaint into writing, read it
over to the complainant and on his or her acceptance about the
correctness of the recorded statement, obtain his or her signature and
issue the FIR.
If any Station House Officer refuses to
take cognizance of the complaint which discloses a cognizable offence,
the concerned citizen can send the substance of the complaint in
writing by post or hand it over in person to the Superintendent of
Police of the district having jurisdiction over that Police Station and
in the areas coming under the Commissioner of Police to the Deputy
Commissioner of Police having jurisdiction over such Police Station.
The concerned Superintendent of Police /Deputy Commissioner of Police,
if satisfied, that such information discloses the commission of a
cognizable offence, shall either investigate the case himself /herself
or direct an investigation to be made by any Police Officer
sub-ordinate to him/her (Section 154 Cr.P.C).
In
case, the complaint made to the Police Officer by the citizen does not
disclose the commission of any cognizable offence, the concerned Police
Officer in-charge of the Police Station can refuse investigation into
the complaint.
If such a complaint is made in
writing, the Station House Officer of the Police Station must issue an
acknowledgement for having received the complaint.
If the complainant is not satisfied by the refusal of the Police to
register a case on his or her complaint, he or she can approach the
court and if directed by the Court in writing, the concerned Police
Officer shall register the case and investigate as per orders of the
Court. In such cases, the Police Officer does not have power to arrest
without warrant.
If the Station House Officer is
satisfied that there are no sufficient grounds to investigate the case,
he can record his reason in the F.I.R. and inform the complainant to
that effect and send a copy of the F.I.R. to the Court and also issue
an endorsement to the complainant to this effect.
In
case, the place of occurrence of the offence does not fall in the
jurisdiction of the Police Station at which the complaint has been made
or the FIR has been registered, the Station House Officer after
registering the F.I.R. should transfer the case to the Police Station
having jurisdiction over the place of occurrence and inform the
complainant regarding this transfer. This fact has to be mentioned in
the F.I.R. itself. On the ground of jurisdiction alone, issue of F.I.R.
should not be refused or delayed.
11.
Police Officer
investigating a case should keep the complainant informed in writing
regarding progress made in the investigation of grave crimes and
interact with the victims or their kith and kin once in a month.
12.
After completion of investigation the investigating officer should send
written information under acknowledgement to the complainant informing
him of the exact nature of the final report of the investigation in the
case.
13.
In the event of the complaint being closed
as false or mistake of fact or mistake of law or undetected, the
complainant has the right to challenge the Police report in the court.
14.
A Police Officer investigating the case has the power to secure the
attendance of any person who appears to be acquainted with the facts
and circumstances of the case and examine such person.
15.
No woman or male person under the age of 15 years shall be required to
attend at any place other than the place in which such male person or
woman resides.
16.
A Police officer may without an
order from a Magistrate and without warrant, arrest any person under
section 41 & 42 of the Code of Criminal Procedure 1973.
17.
According to section 41 of the Code of Criminal Procedure any Police
Officer may without an order from a Magistrate and without a warrant,
arrest any person.
Who has been concerned in any
cognizable offence, or against whom a reasonable complaint has been
made, or credible information has been received, or a reasonable
suspicion exists, of his having been so concerned; or
(a)
Who has in his possession without lawful excuse the burden of providing
which excuse shall lie on such person, an implement of house breaking :
or
(b) Who has been proclaimed as an offender either under this Code or by the order of the State Government; or
(c) In whose possession anything is found which may reasonably be
suspected to be stolen property and who may reasonably suspected of
having committed an offence with reference to such thing; or
(d) Who obstructs a police officer while in the execution of his duty,
or who has escaped, or attempts to escape, from lawful custody; or
(e) Who is reasonably suspected of being a deserter from any of the armed forces of the union; or
(f) Who has been concerned in, or against whom a reasonable complaint
has been made or credible information has been received, or a
reasonable suspicion exists, of his having been concerned in, any act
committed at any place out of India which, if committed in India, would
have been punishable as an offence, and for which is under any law
relating to extradition or otherwise, liable to apprehended or detained
in custody in India: or
(g) Who, being a released convict,
commits a breach of any rule, made under sub-section(5) of Section 356
code of criminal procedure; or
(h) For whose arrest any
requisition, whether written or oral, has been received from another
police officer, provided that the requisition specifies the person to
be arrested and the offence or other cause for which the arrest is to
be made and it appears therefrom that the person might lawfully be
arrested without a warrant by the Officer who issued the requisition.
Any officer in-charge of a police station may, in like manner, arrest,
or cause to be arrested any persons, belonging to one or more of the
categories of persons specified in Section 109 or Section 110.
18.
According to section 42 of the Code of Criminal Procedure
(a) When any person who, in the presence of a police officer, has
committed or has been accused of committing a non-cognizable offence
refuses, on demand of such officer, to give his name and residence or
gives a name or residence which such officer has reasons to believe to
be false, he may be arrested by such officer in order that his name or
residence may be ascertained.
(b) When the true name and
residence of such person have been ascertained, he shall be released on
his executing a bond, with or without sureties, to appear before a
Magistrate if so required; Provided that, if such person is not
resident of India, the bond shall be secured by a surety or sureties
resident in India.
(c) Should the true name and residence
of such person not be ascertained within twenty-four hours from the
time of arrest or should he fail to execute the bond, or, if so
required, to furnish sufficient sureties, he shall forthwith be
forwarded to the nearest Magistrate having jurisdiction.
19.
Any citizen may also arrest any person under the circumstances listed
in section 43 of the code of Criminal Procedure. According this section;
(a) Any private person may arrest or cause to be arrested any person
who in his presence commits a non-bailable and cognizable offence, or
any proclaimed offender, and, without unnecessary delay, shall make
over or cause to be made over any person so arrested to a police
officer, or, in the absence of a police officer take such person or
cause him to be taken in custody to the nearest police station.
(b) If there is reason to believe that such person comes under the
provisions of Section 41, a police officer shall re-arrest him.
(c) If there is reason to believe that he has committed a
non-cognizable offence, and he refuses on the demand of a police
officer to give his name and residence, or gives a name or residence
which such officer has reason to believe to be false, he shall be dealt
with under the provisions of Section 42; but if there is no sufficient
reason to believe that he has committed any offence, he shall be at
once released;
20.
While making the arrest of any person, the following steps are required to be taken:
The Police personnel carrying out the arrest and handling the
interrogation of the arrestee should bear accurate, visible and clear
identification and name tags with their designations.
The particulars of all such police personnel who handle interrogation of the arrestee must be recorded in register.
The police officer carrying out the arrestee shall prepare a memo of
arrest at the time of arrest and such memo shall be attested by atleast
one witness, who may be either a member of the family of the arrestee
or a respectable person of the locality from where the arrest is made.
It shall also be counter-signed by the arrestee and shall contain the
time and date of arrest.
(c) A person who has been
arrested or detained and is being held in custody in a Police Station
or interrogation center or other lock-up, shall be entitled to have one
friend or relative or other persons known to him or having interest in
his welfare being informed, as soon as practicable, that he has been
arrested and is being detained at the particular place, unless the
attesting witness of the memo of arrest is himself such a friend or a
relative of the arrestee.
(d) The time, place of arrest
and venue of custody of a arrestee must be notified by the Police where
the friend or relative of the arrestee lives outside the district or
town through the Legal Aid Organization in the District and the Police
Station of the area concerned telegraphically within a period of 8 to
12 hours after the arrest.
(e) The person arrested must be
made aware of this right to have some one informed of his arrest or
detention as soon as he is put under arrest or is detained.
(f) An entry must be made in the diary regarding the arrest of the
person which shall also disclose the name of the friend who has been
informed of the arrest and the names and particulars of the Police
officials in whose custody the arrestee is.
(g) The
arrestee should, where he so requests, be also examined at the time of
his arrest and major and minor injuries, if any present on his/her
body, must be recorded at that time. The "Inspection Memo" must be
signed both by the arrestee and the Police Officer effecting arrest and
its copy provided to the arrestee.
(h) The arrestee should
be subjected to medical examination by a Government doctor every 48
hours during his detention in custody.
(i) Copies of all
the documents including the memo for arrest, referred to above, should
be sent to the jurisdictional Magistrate for his record.
(j) The arrestee may be permitted to meet his lawyer during interrogation, though not throughout the interrogation.
(k) Information regarding the arrest and the place of custody of the
arrestee shall be communicated within 12 hours of effecting the arrest
to police control room. This information should be displayed on the
notice board near the Control Room.
21.
Any person
accused of a bailable offence and arrested or detained without warrant
by an officer in-charge of the Police Station or such person is brought
before the court and he is prepared at any time while in custody of
such officer or at any stage of the proceeding before such court to
give bail, such person shall be released on bail.
22.
Properties recovered by Police are to be returned to the claimant or
the owner through a court order. The claimant has to file an
application in the court. The court normally asks for the opinion of
the Police. Normally, the court insists on an indemnity bond to the
effect that the property would be produced before the court as and when
required. Police on their own can not release the seized properties to
the claimant.
23.
Whenever a Police Officer conducts
a search of any place or person as authorised under the Law; he should
prepare a search list indicating the articles seized from the premises
or the person as the case may be in the presence of two witnesses who
belong to the area where the search was conducted. A copy of the search
list should be given to the owner of the place or the person from whom
the seizure was made.
24.
If the person who is
suspected to be concealing any article for which a search is required
to be done happens to be a woman, the search shall be made by another
woman with strict regard to decency.
25.
In a
situation in which a person traveling by train loses his property, the
concerned person may lodge a complaint at any place enroute on the
train journey irrespective of the exact place where the property might
have been lost. Such complaint may be made by the passenger to the
travelling Train Ticket Examiner on the train/ Train Guard or with the
Railway Police Constable/ Head Constable or any other Police Officer
who may be on duty on the train regarding such a loss. The concerned
passenger should give his full postal address and telephone number
where he may be contacted in case of recovery of such property or for
further investigation about the loss of the property. After receipt of
such complaint, the concerned Train Ticket Examiner / Train Guard or
Railways Police Officer is bound to get the case registered at the
immediate next railway police station. It is the duty of the Railway
Police Station Officer receiving such complaint firstly to register the
case and to get the investigation done by the competent police officer
having jurisdiction. The concerned passenger who makes the complaint
need not take the trouble of going to the jurisdictional Railway PS.
II. LAW AND ORDER :
* While on duty, Police officers shall be accessible to members of public.
* It is the duty of every Police Officer in charge of an area to keep
it peaceful and the public satisfied with the security afforded to
persons and property.
* The jurisdiction of every Police
Station is normally divided into convenient areas for service of beats
by the Station House Officer by deputing Police Constables/ Head
Constables.
* It is the duty of every Police officer to take
all steps necessary, in proper time, to prevent breach of peace or
serious riots. In the event, it takes place, all measures shall be
taken by him with utmost speed to bring the situation back to normal.
* Every Police Officer shall maintain close liaison with the important
citizens of the area through citizens' committee, peace committee and
mohalla committee for the maintenance of peace in the area.
* It is the duty of every Police Officer to take firm action against antisocial elements, goondas and rowdies in that area.
* It is the duty of the Police to maintain public order during fairs
and festivals, public functions, processions, strikes, agitations etc.
* No Police Officer shall discriminate on grounds of race, caste,
community, language, religion, region, sex or political affiliation.
* Police Officers may be deputed for a short duration, to maintain
order and peace at places of entertainment, etc., by charging fees
according to the scale fixed by the Government from time to time.
Citizens
may contribute to the general well being of the society by rendering
all assistance, cooperation and by providing information to Police
Officers for the maintenance of law and order and prevention of breach
of peace.
III. UNNATURAL DEATHS :
* Under the Law,
the police Officers are required to find out the cause of death in
cases where they receive information that a person has committed
suicide or
* has been killed by another person or by an animal or machinery or by an accident or
* has died under circumstances raising a reasonable suspicion of foul play.
If the body is unidentified, the investigating Officer makes a record
of the descriptive particulars of the dead-body and takes the finger
impression of the deceased. The photograph of the deceased is taken.
These descriptive particulars are circulated to all the surrounding
stations. An inventory is prepared regarding the articles of clothing,
jewellery, documents and other articles found on or near the dead body.
The dead body is forwarded to the Competent Medical Officer for the
purpose of post-mortem examination. In case the identity of the
deceased is known, the relatives of the deceased are informed by the
Police regarding the unnatural death. After the Medical Officer's
examination is completed, the Police shall, unless they have received
orders from a Competent Authority to the contrary, hand over the dead
body to the relatives or friends of the deceased.
IV. TRAFFIC
* All Motor Vehicle accidents where any person is injured or any
property is damaged, the driver of the vehicle or other person in
charge of the vehicle should report about the occurrence of the
accident at the nearest Police Station as soon as possible and in any
case within 24 hours of the occurrence.
* It is the duty of
the drivers of the vehicle involved in an accident to take all
reasonable steps to secure medical attention for the injured persons.
* It is the duty of all the Registered Medical Practitioners to give
medical assistance to any injured person involved in a road accident
brought to him or her by any Police personnel or citizen.
*
The Police Officer who first arrives on the scene of an accident should
render such first aid as possible in respect of the injured person in
the road accident and take immediate necessary steps to procure medical
aid or send the injured person without loss of time to the nearest
hospital or any registered medical practitioner for treatment.
* In case of accidents, property on the person of the injured/deceased
should be handed over to the blood relatives or the acquaintance of the
deceased who establishes his proper identity by the Police Officer
under proper acknowledgement.
* In all cases of road
accidents, apart from a free copy of FIR as in all other cases, the
complainant is entitled free of cost the following information in the
prescribed proforma Name of the Police Station, FIR Number, Name of the
accused; Name of the victim; Date and time of occurrence; place of
occurrence; Registration Number, model and type of vehicle involved;
Driver's name and address; Driving License particulars; Owner's name
and address; Name of Insurance Company with which the vehicle is
insured; and Name of the dependents in case of death of the victim. A
copy of this proforma is also sent to the Legal Services Authority
which decides about the compensation to be paid in the case.
* On payment of prescribed fee, the complainant or victim of a road
accident or his or her representative can obtain the copies of the
following documents from the Investigating Officer.;
i) Spot Mahazar;
ii) Rough Sketch of the spot;
iii) Report of Inspector of Motor Vehicles;
iv) Final report of the investigation;
v) Post Mortem Report in case of death;
vi) Inquest proceedings;
vii) Wound Ceritifcate.
* The Police Officer can detain the vehicle involved in an accident
till it is subjected to inspection by the Motor Vehicles Inspector. If
the vehicle is seized by the Police officer for the purpose of
inspection, the vehicle should be got released through Court obtaining
an indemnity Bond.
* In respect of the hit and run cases,
resulting in grievous injuries or death of the victim where the accused
is/are not traceable, there is a scheme called the Solatium Scheme.
Committees have been formed in all districts of Karnataka under the
chairmanship of the Deputy Commissioners to award compensation in such
cases.Applications can be made to these committees within 6 months from
the date of accidents or within 12 months if there are any special
reasons for the delay. In case of claims arising out of grievous hurt,
the application should be made by the person injured. Amount of
compensation will be paid as fixed from time to time.The applicant has
to enclose a copy of the FIR along with his application to the Deputy
Commissioner. The other documents are to be obtained by the Claims
Enquiry Officer appointed under the Solatium Scheme.
* In
all other cases of road accidents, in each district, there is a Motor
Accident Claims Tribunal for the purpose of adjudicating upon claims
for compensation in respect of accidents involving the death of, or
bodily injury to, persons arising out of motor vehicles or damages to
any property of a third party so arising or both.
i)The Tribunal can be approached by
ii) The owner of the property; or
iii) Where death has resulted from the accident,by all or any of the legal representatives of the deceased; or
iv) Any agent duly authorised by the person injured or all or any of
the legal representatives of the deceased as the case may be.
The application shall be made on behalf of or for the benefit of all
the legal representatives of the deceased and the legal representatives
who have not so joined shall be impleaded as respondents to the
application.
Application for the claim can be made either
to the claims Tribunal having jurisdiction over the area in which the
accident occurred or to the Claim Tribunal within the local limits
where the claimant or defendant resides. The Claims Tribunal have all
the powers of a Civil Court.
* Persons with valid driving license issued by the Regional Transport Officer only can drive or ride a motor vehicle.
* Owners of vehicles who allow their vehicles to be driven by persons
without valid driving license are liable for prosecution.
*
Police Officers of and above the rank of Assistant Sub-Inspector are
empowered to impose fine in respect of violations under Motor Vehicles
Act.
* When a Police Officer in uniform demands production
of a driving licence, it should be produced by the concerned Motor
Vehicle driver. Police Officer is authorised to seize any document if
he suspects that the document produced is a false document. Whenever
such documents including the Driving License are seized, due
acknowledgement should be given by the Police Officer who seizes it.
V. SERVICES:
* Every Citizen who wishes to possess a fire arm may apply to the
District Magistrate/Commissioner of Police giving the reasons for the
possession of weapon.
The licensing authority for the
grant of Fire Arm license is the Commissioner of Police in the areas
where the commissionerates exist and in the other areas, the District
Magistrate of the concerned districts. The License is granted in
respect of a Fire Arm of the non-phohibited category to acquire and
possess for self protection by the Citizen. The District Magistrate or
the Commissioner of Police to whom the application is made has the
power to issue the license restricting the validity to the district
level only. In suitable cases the validity could be extended to the
state level by the Commissioner of Police or the District Magistrate as
the case may be. The power to extend the validity of the license to
cover the whole country vests with the State Government.
After due verification of antecedents as well as the necessity to
possess the fire arm sought for, such license will be granted after
collecting prescribed fee.
* Those who possess fire arms, on
expiry of the arms license have to immediately deposit the weapon
possessed by them with the nearest Police Station or the Arms Dealer
till their license is renewed.
* In case of death of the
licensee, the next of kin should deposit the weapon for safe custody
either with the nearest Police Station or with any licensed Arms
Dealer. The next of kin of the licensee may claim the weapon after
obtaining Arms license for himself.
* Any person who wishes to conduct public amusement should obtain a license from the Competent Authority.
* A license should be obtained for all public announcements made
through public address system and the time stipulation made in the
license should be strictly adhered to.
* A license from the competent authority should be obtained for storage of any explosive or inflammable substance.
* Copies of Police documents such as:-
i) First Information Report.
ii) Wound Certificate;
iii) Panchanama;
iv) Post-mortem Report.
v) Sketch of the scene of accident;
vi) Charge Sheet.
Can be obtained by paying the prescribed fee through challan from the
District Police Office/Commissioner of Police office.
* Any
citizen aggrieved by sound pollution can take action as provided under
section 19 of the Environment (Protection) Act, 1986. The Standards in
respect of noise are stipulated in scheduled III as per rule 3 of the
Environment (Protection) Rules, 1986.
The citizen may
approach the jurisdictional Police for taking action under section 36
& ; section 37 of the Karnataka Police Act 1963 in case of nuisance
caused by sound.
VI. NATURAL CALAMITY/MAN MADE DISASTER:
It
will be the duty of every Police Officer to render such measures as
appears necessary for the preservation of life and property and the
maintenance of law and order. All possible assistance should be
rendered by the Police to the Civil Defence, Revenue, Public Works,
Railways, Fire force and other Departments engaged in rescue, relief
and rehabilitation work, so that remedial measures taken may be
expeditious and effective.
VII. REDRESSAL OF PUBLIC GRIEVANCES:
Citizens
who may have any grievances against the Police may complain in respect
of their grievances to the following authorities:
* Office
of the Director General and Inspector General of Police, Nrupathunga
Road, Bangalore -I.G.P. Grievances & Human Rights Cell Telephone
No. (O) 22213431,22942105 ® 26715388, 22942866. Complaints of any
citizen from any part of Karnataka State may be made to this officer.
* Commissioner of Police, Bangalore City, Infantry Road, Bangalore DCP
(Administration) Telephone No. (O) 22200918 ® 22862335. Complaints of
any citizen from any part of Bangalore City may be made to this officer.
* Commissioner of Police, Hubli-Dharwad City DCP (Crime) Telephone No.
(O) 0836 2233501 ® 0836 2233401. Complaints of any citizen from any
part of Hubli-Dharwad City may be made to this officer.
*
Commissioner of Police, Mysore City DCP (Crime) Telephone No. (O) 0821
2418101 ® 0821 2418201. Complaints of any citizen from any part of
Mysore City may be made to this officer.
* Complaints from
any citizen residing within the limits of any District may be made to
the officer designated as Deputy Superintendent of Police whose office
is located in that particular district headquarters. In the case of
Railways such complaints from the Citizens may be made to the Deputy
Superintendent of Police (Railways), Bangalore, whose office is located
at Bangalore City, Railway station.
* Telephones have been
provided to these Deputy Superintendents of Police who have been
designated to receive petitions to grievances of the public. Citizens
may make use of them to inform about their grievances regarding
functioning of the jurisdictional Police Officers. The current
telephone numbers at which these officers can be contacted are
furnished at Annexure - 5 .
The above officers have been
designated only for convenience. However, citizens are free to address
their grievances to any other senior Police Officer as well.
In the district, each Village is visited by the beat Police Constables
& Head constables from each police station having /jurisdiction
over the village. Any citizen from the village can inform the beat
police constable or the Head constable about his or her grievance. The
beat police constable or Head constable will convey the said grievance
to the concerned authority for suitable action.
In case
the complaint is against any particular police officer, then the
citizen can lodge the complaint with any officer senior in rank to the
officer complained against. The organizational chart is given in
Annexure 3 & 4 of the charter. Whenever a citizen makes a
petition/complaint, he shall be given an acknowledgement and issued an
endorsement regarding action taken to the petitioner,.
In
addition to this, Citizens Committees have been formed in each Police
Station. Citizens from all walks of life are being co-opted to this
Committee. The Citizens Committee meetings are held periodically in the
Police Stations and they offer suggestions and bring grievances of the
local people to the knowledge of the Officers incharge of the Police
Station. Invariably, the Circle Inspector and ACPs supervising the
working of the Police Station are also present during such meetings. A
separate register has been maintained and important suggestions and
grievances expressed by the members of the Citizens Committee are
entered in this register and efforts are made to redress the grievances.
Police Officers conduct "Daliths Day" on the last Sunday of every
month. During such meetings, representatives of daliths are being
invited to the Police Station and their grievance are heard. A separate
register in the Police Station is maintained and efforts are being made
to redress the grievances expressed in those meetings.
A
meeting of victims of crime with the investigating officers of grave
crimes which are pending investigation is held once a month in each
sub-divisional headquarters. The complainants in grave crimes which are
still pending investigation are invited to this meeting and they shall
be provided information about the state of the investigation, reasons
for non-detection and efforts made to detect and finalise the case.
Help-lines for children (Makkala Sahayavani), women (Vanitha
Sahayavani) and senior citizens are functioning in Commissionerates and
District headquarters. These help-lines can be contacted by the
citizens in appropriate situations and the police officers manning
these help lines will be available to render suitable assistance.
VIII. CONTROL ROOM:
Police
Control Rooms shall work all the 24 hours in the district
headquarters/Commissionerates. In case of emergency, public can contact
the Control Room by dialing telephone 100 for immediate police
assistance.
IX. DUTIES OF CITIZENS:
According to Article
51A of the Constitution of India, it is the duty of every citizen of
India to safe guard public property and to abjure violence.
The
law also makes it compulsory for the citizens to report to the police,
if they have witnessed or they have any information about the following
offences made punishable under the Law.
(a) Offences against the State.
(b) Offences against the public tranquility.
(c) Offences relating to adulteration of food and drugs etc.
(d) Offences affecting life.
(e) Offences relating to kidnapping for ransom.
(f) Offences of theft after preparation made for causing death, hurt or restraint in order to the committing of the theft.
(g) Offences of robbery and dacoity.
(h) Offences relating to Criminal Breach of Trust by public servant.
(i) Offences of mischief against property.
(j) Offences of house or lurking house trespass as specified in Sections 449 and 450 Indian Penal code.
(k) Offences relating to currency notes and bank notes. Omission to give such information is punishable in Law.
It
is the duty of the Citizens to co-operate with the Police in
investigation of the case at the time of drawing up search and seizure
Mahazar, spot Mahazar or inquest proceedings in the interest of
furthering criminal justice.
Rajeev Kumar
* Lead India Bangalore City Finalist
http://groups.google.com/group/leadindia-bangalore?hl=en email : leadindia...@googlegroups.com
* Global Action Plan (GAP) India [http://www.globalactionplan.com]
* Managing Director and CEO, ChromoSoul Technologies India
* Founder/CEO, Project Agastya [A Joint initiative of the 25/Bangalore Foundation & Rajeev Kumar Foundation]
* India Innovation Network. [http://innovationnet.ning.com]
* Trustee, Namamyham Temple Arts and Vedic Cultural Center, Bengaluru. [http://namamyaham.ning.com]
* Director, Target Hotels & Resorts Pvt. Ltd.
Bangalore - 560 079, Karnataka, INDIA. Phone:(+91) 98861 94776 eMail : raja.raj...@gmail.com
Blog : http://raja-rajeevkumar.blogspot.com
Google Key Words : Rajeev Agastya Bangalore
RK Misra
She had been asking me for help in BLR.