Error when trying to view talks

[H V]

When I go into the Journal of Discourses and pick a talk to view it
will not load anymore (nothing else loads either). It was working up
until 5min ago. It just loads for a long time then tells me the
website is no longer available. I have cleared my cache for the
browser and the app. I have also uninstalled and reinstalled. Is
there anything else I can do?

[Steve]

I wonder if this was a temporary glitch with the network.  To diagnose this, I would go to scriptures.byu.edu in a browser and see if the web site is responding.  My app seems to be working fine.  If you're still having problems, email me your specific configuration (device, operating system version, etc.) and we'll see if we can replicate the problem.

- Steve

[Hutch]

Steve,

 

Thanks for the quick reply.  I've been using the website on my computer since the phone app was not working so we can safely say that its not the website.  I have a Pantech Breakout.  Android version 2.3.3

 

...I just tried the app again and everything seems to be working fine now.  Thanks for all your help.  I do wonder what could have caused that though.

--
Hutch Vogl

[Steve]

Hmm.  Sometimes I've seen BYU's network have issues, but usually it's pretty reliable.  A future version of the app will allow you to download all the content to your device so you don't need to be online to use it.  Thanks for letting me know that it's working again.

- Steve