Hi,
would you please share your model in order to let some of the forum users help you?
I don't know what procedure you've been using to create models in Therm before the hardware upgrade.
As many Therm users do, I personally always draw my models in AutoCAD (an ACAD polyline for every Therm polygon, no doughnut shapes, near the origin of UCS World and
in the positive quadrant), export in dxf and use "File/Underlay..." function selecting "Autoconvert" .... and generally it works without problems.
I rarely draw them directly in Therm, because, honestly, it can be a nerve-wracking task... ;-)
Ciao
F.