THERM Download Problem

Muhammad Nagy

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Oct 9, 2019, 11:13:12 AM10/9/19

to THERM

Dear THERM Help team,

I wish you all the best,

I want to report a problem that we suffered to download your THERM 7.7.07 Setup Full (THERM7_7_07_SetupFull.exe)

The download page is usually reporting a failure to download,

Can you attach to us the software using another platform urgently,

Looking forward to hear from you,

Thanks a bunch in advance!

Robin Mitchell

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Oct 9, 2019, 2:12:46 PM10/9/19

to Muhammad Nagy, THERM

LBNL is closed today and possibly for the next several days due to a power shutoff from our electric utility due to wildfire threat. Therefore, the servers used to download our software programs have been turned off.

It is unclear when the power will be restored, but I would expect it to be back either this coming Friday or next Monday. You might want to try the download again then.

Robin

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Robin Mitchell

Building Technology and Urban Systems Division
Energy Technologies Area
Lawrence Berkeley National Laboratory

Muhammad Nagy

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Oct 9, 2019, 2:59:31 PM10/9/19

to THERM

Oh, sorry to hear that. I wish everything to get better very soon,

Thank you for clarification.

Muhammad.

On Wednesday, October 9, 2019 at 8:12:46 PM UTC+2, Robin Mitchell wrote:

LBNL is closed today and possibly for the next several days due to a power shutoff from our electric utility due to wildfire threat. Therefore, the servers used to download our software programs have been turned off.

It is unclear when the power will be restored, but I would expect it to be back either this coming Friday or next Monday. You might want to try the download again then.

Robin

On Wed, Oct 9, 2019 at 8:13 AM Muhammad Nagy <muhamma...@gmail.com> wrote:

Dear THERM Help team,

I wish you all the best,

I want to report a problem that we suffered to download your THERM 7.7.07 Setup Full (THERM7_7_07_SetupFull.exe)

The download page is usually reporting a failure to download,

Can you attach to us the software using another platform urgently,

Looking forward to hear from you,

Thanks a bunch in advance!

--
You can view the THERM forum online at: http://windows.lbl.gov/software/THERM/forum
---
You received this message because you are subscribed to the Google Groups "THERM" group.

To unsubscribe from this group and stop receiving emails from it, send an email to LBNL-...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/LBNL-THERM/daf7641b-0086-42f0-ae25-4c90faef00bf%40googlegroups.com.

Robin Mitchell

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Oct 9, 2019, 5:28:08 PM10/9/19

to Muhammad Nagy, THERM

I will post a message to this thread when LBNL is open and the installation files are again available for download.

Robin

To unsubscribe from this group and stop receiving emails from it, send an email to LBNL-THERM+...@googlegroups.com.
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Muhammad Nagy

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Oct 10, 2019, 7:38:30 AM10/10/19

to THERM

Okay, thanks a bunch,

Looking forward to get notified.

Muhammad.

To view this discussion on the web visit https://groups.google.com/d/msgid/LBNL-THERM/47db019f-9ff9-4b35-b701-1c60a1adca75%40googlegroups.com.

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