From: Brad Jackson <bjac...@futureservicesinc.com>
Date: May 27, 2016 at 3:35:13 PM EDT
To: Sachin Harsh <sachi...@hotmail.com>
Subject: RE: 345 Cranbrooke Circle
Thank you Sachin,
Moving forward please if there is any other issues please call me directly and I will make sure things get taken care of with more attention that you and the other residents deserve.
Thank you again,
Brad Jackson
Branch Manager
Future Services, INC.
Gwinnett Office
P.O. Box 1009
Grayson, Georgia 30017
E:bjac...@futureservicesinc.com
“To protect people, property and quality of life while enriching the lives of our team members, but foremost serving others”
From: Sachin Harsh [mailto:sachi...@hotmail.com]
Sent: Friday, May 27, 2016 3:09 PM
To: Brad Jackson <bjac...@futureservicesinc.com>
Cc: kishor...@gmail.com; jfam...@comcast.net; rkak...@yahoo.com
Subject: RE: 345 Cranbrooke Circle
Hi Brad:
Your email is NO REFLECTION of your understanding of the problem that me and most of us are facing. I can send you pictures in a separate email.
1. Historically, I have not seen weeds in my lawn in the last 3 years (I moved in the house in 2012). Even though I have changed Lawn Care providers in the past but it did not change the condition of my lawn until now.
2. I DO NOT see the urgency in resolution of these problems. Usually whenever we report weeds to any Lawn Care Provider they would do an extra treatment, the very next day to solve the issue. I have noticed that you just don't want to provide extra treatments out of schedule.
I am not sure if we can continue to work with this level or service and we will have to cancel without any penalty which is entirely due to the level of service you have provided so far.
I don't want to hurt your business by reporting your business but I hope you can step up and resolve these ongoing issues.
Thanks
Sachin Harsh
345 Cranbrooke Circle
From: bjac...@futureservicesinc.com
To: sachi...@hotmail.com
Subject: RE: 345 Cranbrooke Circle
Date: Tue, 24 May 2016 16:22:08 +0000Thank you for letting me know this.
We are scheduled to be out to the subdivision on May31st and will be prepared to treat for the weed issue you are having.
Thanks again for being a Future Services customer.
Brad Jackson
Branch Manager
Future Services, INC.
Gwinnett Office
P.O. Box 1009
Grayson, Georgia 30017
E:bjac...@futureservicesinc.com
“To protect people, property and quality of life while enriching the lives of our team members, but foremost serving others”
From: Sachin Harsh [mailto:sachi...@hotmail.com]
Sent: Monday, May 23, 2016 5:24 PM
To: Brad Jackson <bjac...@futureservicesinc.com>
Subject: 345 Cranbrooke Circle
Hi Brad:
I have not been very pleased with Future Lawn care.
This is 1st time in the last 3 years I have seen weeds in my yard. Please let me know how to go about canceling the service.
Thanks
Sachin Harsh
345 Cranbrooke Circle
Suwanee, GA - 30024