yes your right it is a problem , they should not do this .
this could be due to nothing more than a leak through the high voltage
insulation , due to damp atmosphere etc , or a simple move of a wire to
increase the gap , or place some insulation such as a plastic or silicon sealer
around the offending arcing point , if you are confident in repairing then take
a closer look with the case off , and let me know . but of course be careful due
to the high voltages present in that area , use a wooden dowel or a plastic
insulated rod to move components etc . never your fingers !
this is one area where safety does come first ..
oh the joys of older line output transformers in tv’s etc .. ( and of not
being caught as an apprentice !)