Vtext.com Not Working 2023

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Kenneth

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Aug 5, 2024, 12:48:30 AM8/5/24
to lantrescongdi
Ihave been sending emails (through gmail accounts and gmail smtp server) to text gateways of various wireless providers and they worked pretty well for years until this year. The messages stopped working for all verizon numbers a few months ago. I didn't receive any feedback as to why it stopped working. It is as if the email was sent successfully and then silently swallowed by vtext.com. I tried to limit the number of recipients per email but it didn't help. I did a lot of searches online but could not find a sure reason what has been changed. I started to suspect that my ip or domain has been blacklisted by verizon, but I have no way to contact verizon support about its gateway policy and whether my suspicion is true. The customer support of the wireless department said he knew nothing about vtext.com and thus could not help. All my messages are sports team related (inclement weather, etc.) and they are not spams.

It's all about revenue. If you were using Vtext, good chance you have been blocked by Verizon and they want you to purchase enterprise services. Happened to my company today and this has been a critical part of our system to page work orders out to field technicians that service medical equipment. Verizon has affected patient care, and seem to not care when I asked if they can unblock us just so we can make a strategic transition.


I noticed the same thing recently. When I called care they told me vtext is being decommissioned in favor of messaging+, which to my knowledge doesn't have an email gateway. Apprently your region and mine are gone and the plan is to have all vtext shut down by end of 2016.


I have had automatic email to text messages sent to my iPhone for many years now with nary an issue. Last week I stopped receiving all automatic messages to my vtext.com address. I've tried to send a sample email to text message from my Gmail account to my iPhone and the message is not received. The root cause appears to be on Verizon's end.


Spent several hours with Verizon tech support for delayed and undelivered email to texts utilizing @VTEXT.com. Finally was told that the service has been sunsetted and that there is a new service that can be paid for called E-Mag (enterprise messaging access gateway) that will need to be utilized in place of the former @VTEXT.com service. Doesn't sound like the former @VTEXT.com service will be fixed.




I did a handful of testing using yahoo mail, and several of the texts arrived within a couple of seconds, but others are either taking a very long time or will never arrive (I've given up waiting).




So, the reality may be a bit more nuanced than Verizon tech support has told us. Perhaps the feature is still working, although Verizon has given up on making it work well (for example, failing to add gateway servers as demand increased), and a way of discouraging tech support for this feature is telling users that the feature has been discontinued.


After some tracing some emails I found out (at least in my case) that one of their filter servers was returning about 4 of 5 emails. So it does not seem like the service is discontinued; it seems their filter/spam servers are returning some emails but not others. I use this for some IOT devices and it would be unfortunate if we lose this feature.


So, the vtext.com was working with my IoT devices a few weeks ago, but has stopped. Is this service done, or not? Is there any other low volume SMS service available from Verizon? I'm not a corporation with hundreds of subscribers. I just want to send occasional SMS notifications to a few personal phone numbers at a rate probably less that 5 or 10 texts per month.


Is there a resolution for this issue? This feature has been working for years for me and my team. Over the last few months our msgs have been delayed or we don't receive them at all. Just yesterday it was 12 hours before I received a critical work message and then around 6pm started receiving my messages again. Just sent myself a test msg and its not working again.


Having the same issue. Email to text either never arrive or take 4-5 hours. I use this for notification that a patient has left a message in an emergency voicemail box. This is a critical function to my Verizon account. Is this issue being corrected?


Vtext.com is not working. Very disappointed with Verizon. I spoke to Verizon customer service tier2 and they couldn't give me an answer to why it doesn't work anymore. It started getting spotty in June and now it just doesn't work at all.


You might send an email describing the issue to the Verizon Messaging Team using email: verizonmessages at verizonwireless dot com. The more they get alerted directly, maybe it will help getting it resolved.


This is not a equipment problem that you can trouble shoot. We run postfix locally which routes through Gmail. Gmail says the messages can not be delivered and are delayed. Its your server not the phones or our equipment. Its been going on for about a month everything has been checked its on your end please fix.


Well, I just sent myself an email to my phone number at vtext.com from my Comcast email using Outlook and the text to my phone came through immediately. I had tested sending an email from my Gmail account to my number at vtext.com at 6p (4 hours ago) and it has NOT made it to my phone yet.


It has been well documented in other threads that the traffic from Gmail via vtext.com or vzwpix.com through the gateway server to the Verizon wireless network is seriously throttled or blocked. Nobody from the Verizon Messaging Team has provided updates as to why or when it will be fixed/allowed.


Given that Verizon Wireless gave up on us, I finally gave up using Verizon Messages/Message+, switching over to Google Messages instead. I can still send text messages from my computer browser which is one of the big advantages that Verizon Messages had.


I am having this same issue when sending out texts for a R2 controller. Sometimes the texts work, but most of the time they do not receive them. Emails send with no problem and no bounce back messages in my email. I am using a gmail account to send out alarms.


It would not surprise me if it is the carrier/provider is blocking the email to text messages in an effort to help protect against spam. If it is Verizon having the issue, it would also be near impossible for you to troubleshoot as the email likely successfully sends. This may or may not be related, but there have been very recent registration requirements for A2P (application to person) texting in an effort to crack down on spam.


On the Gmail route - we had to migrate away from that over a year ago with them deprecating basic authentication with SMTP. Microsoft also recently deprecated basic auth with Exchange. To use any big-name email provider they really want you to use modern authentication now a days.


Basic authentication is generally considered an outdated industry standard. I would recommend looking into alternatives with stronger security requirements. From personal experience, it is a huge pain to have an alarming system customers rely on just randomly stop working.


I believe it is something with the carrier/provider, as emails get sent out and received just fine. Email to text is the problem. @psantoro3 do you have any recommendations to an alternative solution? Yes, it has become a huge pain.


Automated texting is a pain (why is email not good enough?!). I recently went back and forth with a few solutions as email to texting was no longer reliable. It either did not work, or the texts were delayed 5+ hours. I did not find a quick and easy solution, and I have a feeling it is just going to become more difficult in the future.


It's in the title - for some reason, my IoP programs that send me a text have not been doing so over the past couple of hours - I ran some programs manually and did not get any messages through - I am using the default server and emailing to #@vtext.com to convert messages to a text


both Verizon's and AT&T's text gateways frequently get bogged down with spam. I used to use that method for notifications but have moved all notifications to Pushover, most thru the notification node server. There's also a method to send Pushover directly from a Network Resource without a node server.


Another method that works for me I have Spark Mail as a second mail client on my phone. It's set up on the same email box that the ISY sends From.... If the ISY sends TO that inbox Spark Mail is set to produce notifications for all messages received.


OK this happened again - all email to text messages sent after 6:30PM or so did not show up until the next morning and they are out of sequence - hoping this problem fixes itself because there's really nothing I can do...


As previously mentioned... don't rely on text messages, us an alternative method. The email to text gateway at your cell provider gets nailed with spam that clogs the opening up for all users. It's not an ISY problem it's an email to text at your provider problem.


I have been having those issues for quite some time. I have read somewhere a while ago that this is an issue between Google & Verizon, each blaming the other. It's on my to do list to switch over to use outlook.com as the email provider for sending ISY text messages. I just never got around to do that.


I just spent over an hour on chat with a Visible rep but my email-to-sms / mms does not work. He eventually claimed it is a phone feature (like Facetime) and I need to contact Apple support to get it working. I don't think so--but I'm no expert on this. It seems to me this has to be a network problem...I'm guessing Visible/Verizon is simply forwards email to the phone in the form of sms or mms, and the way mine is setup is not working properly.

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