Can I Download Train Tickets To My Phone [BETTER]
Maike Eagin
You can get information and purchase tickets 24 hours a day by calling 1-800-USA-RAIL (1-800-872-7245). Julie, the Amtrak automated, voice-activated agent, is happy to help. Or, if you need live, personal assistance, just say "agent" or press the "0" button on your telephone. For TTY service, call 1-800-523-6590.
In most circumstances, you must purchase a ticket before you board a train. On most Amtrak trains, only the full, undiscounted, unrestricted fare will be available for purchase onboard the train. This is regardless of reservations made or fares previously quoted by ticket agents, Amtrak.com or elsewhere. Higher fares usually apply when purchasing tickets onboard the train. To secure the best available fare, passengers should purchase tickets prior to boarding the train.
Credit and debit cards are accepted for the purchase of Amtrak tickets and services at all staffed stations. Debit cards must have a credit card logo and will be processed as credit card transactions; cards that require the entry of a PIN (personal identification number) are not accepted. There is no minimum amount required for credit and debit card purchases.
Clipper is now available through Apple Pay and Google Pay. For limited time, riders can get a new Clipper card on their phones for free (normally $3). Funds added using Apple Pay and Google Pay are immediately available for use.
Set up is easy and can be done on the spot or in advance while you are at home. Every rider needs their own digital card (multiple cards can be added to a phone's digital wallet, if you need to use multiple cards, turn off express mode).
The excursion fare is $6.40 for Clipper and $6.90 for paper tickets. It is charged for those who enter a station, ride a train, and then exit the same station. If you enter a station and change your mind, see a station agent before exiting to avoid the excursion fare. If an agent isn't available and you didn't ride BART because of a service delay, contact Clipper Customer Services for a refund. BART has asked the Clipper vendor to implement a grace period. This will become available with the next generation of Clipper.
BART stopped accepting paper tickets on November 30, 2023 to make way for new state of the art fare gates which will not accept paper tickets and as Clipper prepares for the launch of the next generation of Clipper.
Paper tickets balances cannot be transferred onto a Clipper card. BART offers paper ticket refunds for tickets with a remaining value greater than $1.00. Click here for directions to request a refund.
Your phone is your key to transit. Plan your trip, buy and display passes and tickets, and get real-time bus and train status for your trip. Everything you need in one handy application plus a TVM with multiple payment options to buy passes and tickets. Use the new cash-to-mobile app feature that allows you to add value to your MyTransit Wallet by paying cash at a participating retail location or, buy tickets using a credit or debit card, MasterCard- or Visa-branded commuter benefit cards, and prepaid credit cards, as well as Apple Pay, Google Pay and PayPal.
With a simple tap on your mobile device, Bus customers can see the real-time location of the next bus to their stop. In addition, the Rail Maps option allows rail customers to track the location of their train in near real-time.
You can load value at over 7,000 payment locations within the greater New Jersey region, including most 7-Eleven, Walgreens and CVS Pharmacy stores. At an authorized payment location, ask to add cash to your NJ TRANSIT wallet, then have the cashier scan the account barcode displayed on your phone and pay the amount. You can add as little as $10 at a time. Always keep your receipt as proof of payment. A receipt is also sent to your email address indicating the value deposited to your account.
The process of purchasing a mobile ticket is the same regardless of ticket type or rider type. Child tickets are valid for children ages 5-11. Senior/Disabled and Military tickets require that identification be shown to the operator, a conductor or ticket inspector.
There is a purchase limit of ten tickets per ticket type, except monthly and weekly passes, and FLEXPASS. One monthly or weekly pass can be purchased on your device for use per calendar month/week. You may only buy and own one FLEXPASS per mode at a time.
FLEXPASS is valid for 30 days from and including the date of purchase. All tickets associated with a FLEXPASS must be used before the 30-calendar day expiry. Expiration of FLEXPASS tickets may not be paused or frozen.
Yes, mobile monthly and weekly train passes have the same travel flexibility as paper passes. If you have a monthly train pass valued at $54 or more, you can use it on any NJ TRANSIT light rail line or bus up to the number of zones indicated on the pass. If you have a weekly train pass, you can use it for a one-zone ride on any NJ TRANSIT light rail line or bus. Simply display your train pass on your mobile phone to the bus operator or light rail fare inspector.
Bus and light rail monthly passes are not valid for train travel, with limited exceptions. Bus and light rail monthly passes (showing a zone number) are valid for any bus or light rail trip at no additional charge during the period the pass is valid. A two-zone or greater monthly bus pass is required to ride Hudson-Bergen Light Rail
With Arrival Alerts, you can receive notifications as your train approaches and arrives at your destination. View your train in DepartureVision, tap the alarm bell next to your destination to set an alert.
Select the ticket(s) you want to use for the trip, tap Activate Selected Tickets. When prompted, confirm that you want to activate the selected ticket(s). If multiple tickets are selected, the quantity selected will display on a single ticket.
Tickets must be activated prior to boarding and be ready to be displayed to the conductor/operator/fare inspector. An internet connection is required to activate tickets. Once activated, tickets can be displayed without an internet connection. Your monthly pass will self activate at midnight on the first of the month. Your weekly pass will self activate at 12:01 a.m. on Saturday.
It is your responsibility to have a charged and operational phone so that you are able to display your mobile ticket. If you are unable to display your mobile ticket, you will have to buy a ticket from a ticket agent, TVM or conductor/driver (on-board surcharge may apply).
Customers transferring through Secaucus Junction or Newark Liberty International Airport will need to scan the barcode on the faregate readers to pass through the gates. On-board a train, a Conductor or Ticket Inspector may scan your barcode with a handheld device to check the validity of your ticket. As you board buses equipped with validators you will be required to scan the barcode.
Bus and light rail monthly passes are not valid for train travel, with limited exceptions. Bus and light rail monthly passes (showing a zone number) are valid for any bus or light rail trip at no additional charge during the period the pass is valid. A two-zone or greater monthly bus pass is required to ride Hudson-Bergen Light Rail.
After I activate a rail ticket if I experience an extended service disruption lasting longer than two hours and 45 minutes, will my ticket be accepted at the fare gates at Secaucus, or by conductors on connecting trains?
Yes, tickets and passes eligible for a refund within the NJ TRANSIT Mobile App and bought with funds from your MyTransit Wallet account will be refunded to your account. Your balance will reflect the refunded amount as a deposit on your account.
Prior to the first business day of the calendar month/week, you will receive a full refund. After the start of the month/week, if the refund is requested immediately following the purchase, the full amount charged for the monthly/weekly pass will be refunded. For all other refunds, the cost of two one-way tickets will be deducted from the refund amount for each business day you had the pass.
Wholly unused train and light rail ten trips, as well as bus discounted ten trips, will be refunded at the full purchase price. For partially used bus discounted ten trip tickets, the applicable full one-way fare will be deducted from the purchase price for each ticket that has been activated.
When you have a new phone, sign in to your account using your User ID (email) and password. If you do not see your active or non-active tickets, please delete and reinstall the app. If your tickets are still not shown contact NJ TRANSIT at 973-275-5555 for assistance importing your tickets.
Thank you both for the background info. I just want to know if the conductors have a smart phone reader device when they ask for your tickets. I purchased electronic tickets and am staying at a place where I would have to go out of my way to print them, so just want to have a clear answer on whether electronic tickets are acceptable. Thank you.
... yet if your phone were not to work when the conductor ask you for your ticket, you'd technically be traveling without a ticket, and a fine would ensue. Also note that smartphone tickets are fairly recent in RENFE, and although I'm quite a tech evangelist myself, I'm still wary about the 'efficiency of the whole system' if you catch my drift, that is, that everything is in place and running smoothly (from the ticket issuing to the conductors' equipment to the turnstile machines accepting a smartphone ticket to let you out of the station -depending on which station you end up, passing through a turnstiles is needed to exit the station). So, as I said at the beginning, better safe than sorry, no? ;)
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