Jura Service Centre Singapore

[Tijuana Strauhal]

Excellentservice has always been a core value of the JURA brand. To ensure the longevity of our products, we maintain a global network of service factories, Hospitality Centers and authorised service centres.

Driven by a focus on high-quality service provision, we are continually developing our customer support and service activities. Our aim is to ensure that our customers can continue to enjoy their JURA product with minimal interruption. If a customer has any questions, a conversation with a member of our customer support team often solves the problem. But if a product needs to be serviced, we aim to transform the problem into a positive experience for our customers with professionalism and transparency. The outstanding level of service provided by the Glass Service Centre at our headquarters is the perfect example.

Whoever chooses a JURA coffee machine also chooses excellent service. We want this to prove to our customers that they made the right choice. And when the time comes to purchase a replacement, our goal is to ensure that a JURA coffee machine is only ever replaced by another JURA coffee machine.

Innovation, precision, quality, reliability, sustainability and service shape the DNA of JURA. The Swiss company is the only brand anywhere in the world to focus solely on premium automatic speciality coffee machines and is clearly positioned as a specialist in this market. Coffee machines from JURA are associated with the best coffee result, the simplest operation and stunning design.

The best coffee result

JURA coffee machines are developed by a dedicated team of 70 engineers. Their aim is to achieve the perfect coffee result, always freshly ground and extracted at the touch of a button. Recently JURA's engineers reached a milestone with the revolutionary Pulse Extraction Process (P.E.P.), which creates an unprecedented full aroma even with short speciality coffees.

Simplest operation

JURA coffee machines are self-explanatory, easy and intuitive to use. To name just one example, the filter cartridge and coffee machine are wirelessly linked by RFID technology. The machine automatically recognises the filter and selects the appropriate settings.

Stunning design

Swiss design and architecture enjoy an excellent reputation the world over. JURA combines expressive, clean lines with high-quality materials, employing only the highest manufacturing precision and uncompromising quality of workmanship to create interior design objects whose power, presence and authenticity give their owners a sense of pride for many years. A JURA machine is even a pleasure to the touch, creating a sense of anticipation.

Sustainability and eco-intelligence

There is a long history of pronounced awareness of environmental issues and responsible use of resources and energy at JURA. This is why JURA focuses on automatic coffee machines, which individually prepare speciality coffees, win customers over through their energy efficiency and avoid all unnecessary packaging waste.

Global service

JURA coffee machines are durable. Even after years of use, they can be maintained during service. Components are reconditioned to save precious resources. This is ensured by a dense, global network of service factories, Hospitality Centers and authorised JURA service centres.

Master chefs only use the best ingredients for their creations. And the same is true of JURA coffee machines. It is only by creating the very best espresso and milk foam as the basic ingredients that a wide range of perfect speciality coffees can be prepared.

Enjoy great coffee from your smartphone

JURA's software engineers are revolutionising the enjoyment of coffee: An app can be used to conveniently undertake all settings on your smartphone*. To start preparing your customised specialities, just touch your mobile's display. The clever bit is that your personal preferences are stored in the app. So you can prepare speciality coffees to your own taste at any time on all JURA automatic coffee machines fitted with Smart Connect.

Automatic filter detection

The latest generation of coffee machines and filters communicate with one another. The filter cartridge and coffee machine are wirelessly linked by RFID technology. The filter is detected automatically; the relevant machine settings are undertaken automatically. Using the filter has never been easier or more reliable.

JURA's design concept radiates calmness, power, care, quality and consistency. Values for which Swiss architecture and design is renowned the world over. Having won numerous international design awards, automatic speciality coffee machines from JURA have long been considered interior design objects. They are seen as a stylish way of expressing good taste.

Clear design features

JURA's unfussy "Cool Nordic Design" has an athletic appeal, combining harmoniously tense lines with clean surfaces. Substantial and serious, it defies short-lived trends with its durability.

Outstanding materials

Made from high-quality materials and to Swiss standards of precision, the workmanship, visual appeal and tactile qualities of these elegant coffee machines can't fail to impress.

Winner of numerous design awards

JURA's design has impressed even the critical eye of international juries on various continents. And it's not without good reason that the coffee machines regularly win renowned design awards.

The JURA brand has stood for the highest quality, pioneering innovation, first-class design and sustainability in practice since 1931. Discover the values, world and history of a world-renowned Swiss company with a long tradition.

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