Re: CyberLink YouCam Deluxe 9.0.1029.0 Patch
Chamar Riche
Hello. I am a teacher in Special Education (Students with multiple disabilities). With all that is happening, I am required to set up virtual classrooms and communicate with my students through google hangouts meet. I have been trying to get this to work for literally hours today with no help or progress. I am at my wits wend and so upset. Please help!
I have a HP envy m6. I purchased the most up to date Youcam product today and downloaded it all. It is all installed on my laptop and so is google hangouts. I've checked my device manager and under imaging devices I see "CyberLink Youcam 9. " So I know it is all set up and good to go. I log onto google hangouts, start a room, have others join and they cannot see or hear me! I can see and hear them, but they can't hear or see me and I've tried everything today with no success! Please help!!! I've contacted HP and done their virtual agent and it is terrible! They will not connect me to a live agent and no one will help. My laptop is a 64 bit windows 8.1 Thank you so much.
Hello. Thank you for your response. No, the camera does not work. It says, "something went wrong. We can't get to the camera roll right now." I'm using cyberlink youcam deluxe 9 software. I have a small circle at the top of my laptop that says truevision hd next to it (webcam, correct?) Why does it not work? I have tried everything and my laptop does not even recognize that there is an internal camera here.
Sounding more and more like a driver update situation. Download and install HP Softpaq Download Manager and use it to update your drivers and firmware. It's from HP so safe to use...as far as HP is concerned.
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