Anyone considering replacing M2M?

[Gina]

Annual support maintenance increased by 15% for 2015.

We've had a turnover of 3-4 account reps in less than a 2 years.

There continues to be a general disatisfaction with the product(s) offered and customer service received.

We are seriously researching a replacement for M2M in year 2015.

Is anyone else considering this too?  Maybe we can combine our resources?

 

Gina Umipig

CMC Rescue Inc

6740 Cortona Drive

Goleta, CA  93117

805-961-1611

gi...@cmcrescue.com

www.cmcrescue.com

 

[Anthony Agpaoa]

We are too.. W e will  be looking at  a  few options   in 2015  too.

We're going to look into 

1) Epicor

2) Sage

3) Netsuite

4) SAP

[Michael Farr]

We too are looking to replace Made2Manage.  The project is quite daunting.

 

Thank you and regards,

Michael C. Farr

Vice President, Operations

Sierra Monitor Corporation

    Connecting and Protecting Assets

1991 Tarob Court

Milpitas, CA  95035

 

408-964-4451

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[Brent Marcus]

We are not officially looking, but I am checking into:

 

1.       JD Edwards (Oracle)

2.       Microsoft Dynamics

3.       Hansworld

4.       Plex (but not really interested.)

 

We will not do anything in 2015, but Aptean does seem determined to shed itself of the bother of customers.

 

 

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Anthony Agpaoa
Sent: Wednesday, December 10, 2014 2:09 PM
To: lam2m...@googlegroups.com
Subject: [lam2musers] Re: Anyone considering replacing M2M?

 

 

We are too.. W e will  be looking at  a  few options   in 2015  too.

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[Bonnie Mayo]

We stopped our support because we were concerned about Aptean and the direction they were heading.

We rarely use support and when we had our 1^st issue with Aptean we saw the knowledge base was

abandoned.  We could not get ahold of someone that could work on our issue without us babysitting them with constant requests for help.  Basically they wore us out but so did Made 2 Manage.  Our support bill is expensive and when the renewal came up I called to speak with someone in sales or customer service.

I told them I was very disappointed that I could not get a support issue resolved, I was a longtime customer

and I was considering dropping Made 2 Manage and using the renewal fees to purchase a new program. 

Aptean’s response was – “let us know if you change your mind”

At that point we decided it was time to explore other avenues.

 

For those of you looking at other options – let’s keep in touch.

 

Bonnie Mayo

Precision Tube Bending

[Gina Umipig]

Yay!  I’m finally getting the emails from the google group again!

 

@ Anthony – I will be in touch with you so that we can share info & comparisons, OK?

 

Thanks!

 

Gina Umipig

IT Manager  |  CMC Rescue, Inc.

(805) 961-1611  |  gi...@cmcrescue.com  |  cmcrescue.com

 

 

 

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Anthony Agpaoa
Sent: Wednesday, December 10, 2014 2:09 PM
To: lam2m...@googlegroups.com
Subject: [lam2musers] Re: Anyone considering replacing M2M?

 

We are too.. W e will  be looking at  a  few options   in 2015  too.

--

[Anthony Agpaoa]

@Gina

That will be fine and great! No need to  duplicate efforts. In fact, we can even have a joint team to share research etc. or evaluate different comapnies and then  compare notes. then   narrow it down to  a couple of vendors and  have them  do presentations  to   you and ours and  any other companies   changing packages. Maybe we could get a better packaged deal /discount  that way.

To post to this group, send email to lam2...@googlegroups.com.

[Bonnie Mayo]

Gina and Anthony;

 

I would like to share info and comparisons too

We will start exploring different software options in Jan and Feb

 

Bonnie Mayo

Precision Tube Bending

562-407-3200 ext 309

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Gina Umipig

Sent: Wednesday, December 10, 2014 2:46 PM
To: lam2m...@googlegroups.com

[Gina Umipig]

Great!

Have any of you heard of the ‘Vendor Shootout for ERP’?   http://www.erpshootout.com    check it out.

The next event is in February in Miami will compare ERP products side by side and currently list the following vendors:

-          Abas-USA

-          EPICOR

-          Infor SyteLine

-          IQMS Enterprise IQ

-          Oracle JD Edwards EnterpriseOne

-          SAP Business ByDesign

 

I’m considering attending this.

 

Gina Umipig

IT Manager  |  CMC Rescue, Inc.

(805) 961-1611  |  gi...@cmcrescue.com  |  cmcrescue.com

 

 

 

 

[tschmi...@cableconn-sd.com]

The folks from CableConn would definitely be up for a user group meeting.  We will drive north or you can drive south to San Diego.    Either way, we are interested in hearing what others are doing who are not happy with M2M.

 

Two months ago, we went off maintenance after 14 years.   The cost was ridiculous, and they just didn’t care.   We were approached by 3 groups offering support – Brian Tognoni’s, Ken Roy’s, and DKM in Los Angeles.   They all have talented ex-m2m support people.    We chose DKM simply because they are close in proximity, and they offered blocks of support which we decided to try.   We have used about an hour of time since we started, and if that continues, it may cost us $1500 annually.   A far cry from the $31,000 M2M wanted.

 

We gave Aptean every chance to lower the cost & commitment.   They chose to not respond to our offers.   I couldn’t be happier for their decision.

 

Thanks & good luck to everyone,

Tom

On Wednesday, December 10, 2014 1:46:43 PM UTC-8, Gina wrote:

[Chuck Wogman]

We could also host a meeting if North Orange County (Fullerton, but we’re on the Brea & La Habra borders – basically about a mile from the 57 FWY Imperial Highway exit) is an option.

 

We signed for a three year, only because we felt it would take a year or so to sort through our options and then plan out a conversion.

 

They we very active in getting our renewal, and not so much now that the check has cleared.  

 

Chuck

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of tschmi...@cableconn-sd.com
Sent: Wednesday, December 10, 2014 3:17 PM
To: lam2m...@googlegroups.com
Subject: [lam2musers] Re: Anyone considering replacing M2M?

 

The folks from CableConn would definitely be up for a user group meeting.  We will drive north or you can drive south to San Diego.    Either way, we are interested in hearing what others are doing who are not happy with M2M.

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[Carl Jacobson]

We are just starting to look.  Believe it or not our VFP 3.2 is still going, but without many needed features.  I am very interested in what others are thinking and finding.

 

Carl Jacobson, Glentek

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Gina

Sent: Wednesday, December 10, 2014 1:47 PM
To: lam2m...@googlegroups.com

--

[Thomas D. Erb]

Our V5.6 is working well.

[Sheryl Bower]

Carl,
 
Version 3.2 does rock.  It was the most stable version I thought. 
Reading what the employees are stating on glass door (link below) will bring a pit to your stomach.
I wonder if the management issues  are due to whoever is making the decisions at the top knows nothing about running a Software\Service Business.   Whatever happened to the Customer Loyalty Advocate?  That position was supposed to carry a strong customer voice to management regarding customer satisfaction.  Hopefully they can get it together before too many customers bolt.
 
http://www.glassdoor.com/Reviews/Aptean-Reviews-E589359.htm

 

---

From: CJac...@glentek.com
To: lam2m...@googlegroups.com
Date: Thu, 11 Dec 2014 07:32:04 -0800
Subject: RE: [lam2musers] Anyone considering replacing M2M?

[scrosstechnics]

We have been reviewing several packages to replace M2M recently.  

I am struck by how antiquated the M2M interface is compared to the competition.   Other systems seem to be way ahead in ease of use and customization.  

We are moving away as soon as we reasonably can.

[Carl Jacobson]

 We are definitely looking for a new ERP system.

Before the holidays it seemed like several of us were going to get together and look at several new systems. 

Are some of you ready to start doing that?

Sent from my iPhone

--

[Jean Houle]

Our business will likely replace M2M in late 2015

Jean

[Lisa Coffman]

We have one of our guys going to the ERP shootout in Florida next month to begin our quest.

[Gina]

Lisa,

I am also attending the ERP Shootout in Florida next month (http://www.erpshootout.com) as a kickoff to my project to replace M2M.  Would you provide contact info of your co-worker that is attending so that we can combine our efforts? 

Thanks,

 

Gina Umipig

IT Manager

CMC Rescue Inc

gi...@cmcrescue.com

www.cmcrescue.com

805-961-1611

[Anthony Agpaoa]

Im actually talking and setting up a  demo by EPICOR at our facility in Burbank

I  have menitned to the territory manager about  other's interests.

If anyone is interested, I Can setup a  demo and luncheon with them   around February.

Pls let me know  if you wish to attend and your contact info so I Can forward it to her (Tammy)   and she can  contact you  for more info  on what your looking for and tailor the demo to the groups needs.

To post to this group, send email to lam2...@googlegroups.com.

Visit this group at http://groups.google.com/group/lam2musers.
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[Chuck Wogman]

I would interested

Sent from my Windows Phone

---

From: Anthony Agpaoa
Sent: ‎1/‎27/‎2015 10:15 AM
To: lam2m...@googlegroups.com
Subject: Re: [lam2musers] Re: Anyone considering replacing M2M?

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This communication may contain confidential information. Except for business use
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signature under applicable law.

[Julie A. Gomez]

Anthony,

 

Benjamin Electric Co. in Los Angeles maybe interested.  We never progressed beyond M2M 3.2 and discontinued our maintenance contract awhile back. I really feel we are on borrowed time with this software at this point and need to seriously consider other options but finding the time to evaluate the various options out there can be extremely time consuming.

 

 

 

 

 

Thank you,

Julie A. Gomez

Accountant


W.A. Benjamin Electric Company
Established 1911
jag...@benjaminelectric.com
(213) 749-7731

This E-mail is covered by the Electronic Communications Privacy Act, 18 U.S.C. §§ 2510-2521 and is legally privileged. This document contains proprietary information which is the intellectual property of W.A. Benjamin Electric Company, is confidential, and is to be used solely by the personnel and persons so authorized except under written agreement.

 

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Anthony Agpaoa

Sent: Tuesday, January 27, 2015 10:16 AM
To: lam2m...@googlegroups.com

To post to this group, send email to lam2m...@googlegroups.com.

[Steven Cross]

I have been on the lookout for user groups of other systems.  

If you come across any, please share the link.

It is very useful to see what others think of their systems, and the problems they may be experiencing.

-- 

Steven Cross

Technics 2000, Inc.

870 N JanMar CT

Olathe, KS 66061 

913-764-3700 x12

Scr...@technics2000.com

www.technics2000.com

[Lisa Coffman]

We'd be interested in an EPICOR demo.

[Anthony Agpaoa]

For anyone wanting to join demo, pls include  or send me your contact info , Company name ,  email and phone #. Thanks.

I'll try arrange for 2nd or 3rd  week of February

Thanks.

On Wednesday, December 10, 2014 at 1:46:43 PM UTC-8, Gina wrote:

[Carl Jacobson]

Julie,

 

Looks like we are in the same boat, VFP 3.2 and long time no maintenance.   

 

Anthony,

 

Glentek would interested also.

 

Carl

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Julie A. Gomez
Sent: Tuesday, January 27, 2015 10:40 AM
To: lam2m...@googlegroups.com
Subject: RE: [lam2musers] Re: Anyone considering replacing M2M?

 

Anthony,

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Bonnie Mayo
Sent: Wednesday, December 10, 2014 2:52 PM
To: lam2m...@googlegroups.com
Subject: RE: [lam2musers] Re: Anyone considering replacing M2M?

 

Gina and Anthony;

 

I would like to share info and comparisons too

We will start exploring different software options in Jan and Feb

 

Bonnie Mayo

Precision Tube Bending

562-407-3200 ext 309

 

From: lam2m...@googlegroups.com [mailto:l...@googlegroups.com] On Behalf Of Gina Umipig
Sent: Wednesday, December 10, 2014 2:46 PM
To: lam2m...@googlegroups.com
Subject: RE: [lam2musers] Re: Anyone considering replacing M2M?

 

Yay!  I’m finally getting the emails from the google group again!

 

@ Anthony – I will be in touch with you so that we can share info & comparisons, OK?

 

Thanks!

 

Gina Umipig

IT Manager  |  CMC Rescue, Inc.

(805) 961-1611  |  gi...@cmcrescue.com  |  cmcrescue.com

 

 

 

[Bonnie Mayo]

Hi Anthony;

 

I would be interested

 

Bonnie Mayo

Precision Tube Bending

562-407-3200 ext 309

bm...@ptbinc.com

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Anthony Agpaoa
Sent: Tuesday, January 27, 2015 1:07 PM
To: lam2m...@googlegroups.com
Subject: [lam2musers] Re: Anyone considering replacing M2M?

 

For anyone wanting to join demo, pls include  or send me your contact info , Company name ,  email and phone #. Thanks.

--

[Jason Mark]

Lisa/Gina,

 

Nicole and I will also be attending the ERP Shootout.  We would like to be included in the combining of efforts.

 

If someone with admin rights to this group could please add Nicole Vasak I would appreciate it:

 

Nicole Vasak

Materials Manager

Glentek, Inc.

niv...@glentek.com

310-322-3026

 

Thank you,

 

Jason Mark

General Manager

Glentek, Inc.

jm...@glentek.com

310-322-3026

 

 

From: lam2m...@googlegroups.com [mailto:lam2m...@googlegroups.com] On Behalf Of Gina

Sent: Tuesday, January 27, 2015 8:06 AM
To: lam2m...@googlegroups.com

--

[Walia, Rajesh]

Hi Nicole.

Welcome to the group!

 

Raj

[Rick Curry]

We are in the process of converting from M2M to Epicor.  I've gotten as far as loading parts, so we are well into the process.  We are in Carpinteria.  I'm interested in participating in a user's group or network to share ideas and pain.