An Analyst Forum Area

[Stuka87]

So I posting this hear simply because I did not want to post it on the main site. This is kind of pointed towards Adam, but anybody can comment.

I am finding I am having to play "Master Analyst" of a sort to kind of keep things tidy (And I am sure a few others are too). There are lots of replays that are only ranked 1-1.5 stars, but the other analyst are not rejecting them. Which is ok if they are the first person to review it. But if 3-4 people have, it needs to get the boot.

Same goes for suggesting one, if it has 3-4 rating of 4+ stars, it should be suggested.

I am thinking we need an area in the forum just for Analysts. This way we can have more detailed rules/suggestions, and discuss things if need be. That or have a few higher ranked analyst that go through and do the suggestion/rejection role.

I can just see things getting backed up after so long.

OH! And, I think we need some pruning done to rejected replays after X period of time. And maybe on any non-broadcasted replay after so much time.

[Ludi Productions]

I agree with some of your points there, Stuka, even when I'm not an Analyst, lol.

It sucks right now that the Analysts don't have a separate private forum section, which will take a while, to discuss and look at rules/suggestions.

Actually as I was typing this out, I'm thinking and found a way for each team have their own separate channel for now.

Here is what I did/found out:

To create a thread for a particular group, we need to have either an admin/comm. mgr to assign 1 person from the LAGTV team to be the main lead (It could be the same one of all the groups or just a particular person).

Also, we need to specify rules for the Analyst to just see hidden threads (No options for them to locks/pin threads) since all the other higher positions could see them (Analyst do not have the option.). I also realize that if you are able to see the hidden thread, you can post/edit them as an admin/mods/comm mgr. and the others (in this case, the members) would not be able to see it. You will need to exclude Analyst posts on the homepage so people will not see them. (See test site for example.)

However, the only negative thing in doing this, is that the forum will still show up and everyone (members) will see them and make new posts, which in this case, the LAGTV team will automatically delete them whatsoever.

I would need to create it on the live site to see if it works. I was able to test it out on the test site, but for Analyst, I could not type/make changes to the hidden topic.

[Ludi Productions]

I can confirm it works on the test site. Analyst, for now, doesn't. However, I'm waiting for Andy's or Adam's permissions.

Also, if you could exclude LAGTV Team to not be on the homepage, thanks!

[Adam [NovaWar]]

The other solution would be to simply have all the analysts be versed on what they should be doing. There are only about 30 as of this post and so if someone really wanted to get in contact with them we could simply forward them to the thread outlining exactly what they should be doing, and have them understand if they don't follow the guidelines within reason they can have their status revoked. We're starting to get a bit complicated with these forums in the absence of a PM system or staff chat. Currently for moderators, HunterSkiller has an IRC which we're using. For analysts, I think they should be fine if told what to do. It isn't rocket science, and I don't see how having a forum for Analysts would help. We have to assume people are in general going to be lazy. Spoon feed them rules, reprimand them when they don't follow them, rinse and repeat. 

[Stuka87]

A good set of directions would probably suffice. An area to talk would be handy, but certainly not required. If you don't want the added complications of having another forum that is fine. Having some sort of messaging system would be nice, but I am sure thats down the road with a bunch of other "Nice to have" items. Let me know if you need a hand with rules/proceedures or anything.

-Brandon

[Ludi Productions]

Hey guys,

As looking at the posts and comments from the Analysts, it's sorta getting out of hand. We are not sure if many of the analysts are aware or taking the initiative action.

To confirm:
Avi showed me that there were over 300 replays.
Zepaq mentioning that he was working on them and rejected 150 replays (ones that are over 40 mins) and watched 80 replays.

It's great that Zepaq is helping out, but he is the community manager and should not be doing this amount of work. He should only direct or help take some (not lots) of the loads off the replays.

Right now, I am working with Avi in getting a list of all the users who are analysts. I will then create a thread or group and have them go there temporary. We need to know who is accountable and have some type of general guidelines here.

As of right now, I propose that Stuka (since he's been with us for a while as the Dev Team) be our go-to main Analyst guy, where people report to him. Once he has given information/suggestions/issues, he can report to Zepaq. Zepaq or Stuka can assign what replays the analysts can/should watch. If they want to, once they complete watching the replays assigned to them, they are free to watch other rated games or take on more replays if needed.

[Adam Morehouse]

What needs to be done is for admins to be able to see the activity of the analysts on the back end somewhere. If they don't pull their weight over a period of time I'll remove them.

This isn't a complicated role, and it doesn't need a complicated solution like a head analyst or something. I plan on adding a slew of new analysts in the coming week or so once I get some time, as it will help with the amount of replays we're receiving. This kind of thing doesn't need a precision solution, it needs a giant brutish hammer.

Adam

[Ludi Productions]

Ok, Adam, fair enough. I understand what you are trying to do now so I will be removing the post. Yeah, your way of removing them after a period time will open the other analysts' (new or old) eyes so they can contribute a decent amount of work.

Sorry, thanks for clearing it up. I just thought having everyone do their fair share would help you guys out.

[Adam Morehouse]

Yeah I understand what you were trying to accomplish, but with the analyst role there will never be a "fair share" scenario. People will be able to do what they can or want to do and that's it. The trick is to get a workable number of analysts (I'm going to shoot for 100) and let it naturally take it's course. In order to maintain equal or even relatively close to equal work flow among analysts would require too much micro management and would ultimately place too much stress on the people in the position (we have to remember this is all volunteer work). 

[Stuka87]

Yeah, I honestly would not have the time to micro manage things like that. I work 9-10 hours a day so my time is limited, but I do what I can.

As Adam stated there are always people that will have more time and can thereby watch more replays. I think if the Admins could see that somebody has not rated a single replay ever, or for a certain amount of time, then they get replaced by somebody that will.

I would like to see a basic list of guidelines just so everybody is on the same page. ie: When to reject or suggest a replay. Nothing complicated, simple and to the point.

[Andy Pike]

With all the above, is there anything that would be useful that we can add to the site reporting wise? If someone could distill what you need and create an issue we'll add it for you.

[Adam Morehouse]

I need a way to track individual stats for analysts.

What the rate, when they rate it, what the rating is. If I can see that then I can keep track of things and switch people out if necessary.

[Andy Pike]

I've created the following issue, does this cover it?

https://github.com/andypike/lagtv/issues/225

BTW Adam, did you get the test email to the new community address? I setup the forwarding as discussed.

[Ludi Productions]

It's all good Stuka, lol.

If you have time, would you be able to create some type of guideline for us to check out? I'm not an analyst so I'm not sure what I would be looking for or what guideline to set up. The test site allows me to check out the settings and such, but to be in your shoes seeing all these replays, that I have no info besides you telling us.

[Stuka87]

If Adam is ok with it sure. There is nothing really complicated that needs to be said. Its mostly things such as don't set a video to suggested until it has 3-4 reviews that are all higher 4-5 star ratings, dont suggest a video that is 45 minutes long, stuff like that. Just some basics so that everybody who becomes an analyst is on the same page.

Today I actually went and un-suggested (After reviewing) a bunch of replays because they had one single 5 star rating. And in some of the cases I think they were being rated by the people that uploaded them. Which I will be putting in an issue for. People should not be allowed to rate their own replays.

[Adam Morehouse]

Hey Andy,

Yeah that covers it as far as I can figure anyway. It'll be more apparent when put in place and I can use it.

As for the email, yes I got it. Sorry I didn't respond to that I actually forgot. I received the email when I was out and spotted it on my phone then forgot to respond.