Hp Pavilion Dv5 Windows 10
Chadwick Bosse
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I just installed a new SSD on my Pavilion Gaming PC (my son had moved the original one to a new mobo). I used the Windows Media Creation tool to create a bootable USB stick and used it to instal Windows 10 on the new SSD.
After installing however, the PC continues to restart with the HP Logo, and then launches Windows Setup, where I'm prompted to re-install windows again -creating this repeat cycle I cannot get out of.
Thanks! I ultimately solved this by removing the USB key as you suggested -- but also by changing the boot order in the BIOS to set 'OS Boot Manager' as the #2 option, right after the USB key option. That seemed to do the trick after I removed the USB Key.
1) Use this link to download and create Win10 install media: -us/software-download/windows10
2) insert that into your PC (do NOT boot from it), find the folder containing the media, select the setup.exe file, right-click that and select Run as Administrator. This will start an in-place Upgrade which could then take a couple of hours to complete.
If you are presented with a window asking for a product key, down near the bottom is a entry you can click to skip that. Do NOT enter a product key, as it will reuse your existing key and when you finish and get back online, Windows will automatically activate.
HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities.
In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.
You can look online for Recovery Media starting with the linked paged: -en/drivers
Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".
If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.
Or, if you prefer, you can do the same by contacting HP Customer Support. To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page -en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
The reason I am having to contend with this at all is because my touch screen and webcam stopped working, presumably following a Windows upgrade. Because I was a caregiver for my terminally ill spouse (who setup the computer and clearly didn't realize the Create a Restore Point feature had to be enabled), I did not notice the touch screen and webcam stopped working until the period during which I could have rolled back to a previous version of Windows has passed. I have spent hours trying to get the touch screen and webcam to work...it seemed returning the computer to its 'out of box' state (including all factory-installed software) was my only option; it now seems that is not an option either.
Are there any other options for restoring the PC with all its factory-installed software in place? The 'Apps Will Be Removed' list includes such items as Broadcom 802.11 adapters and drivers; Energy Star; numerous HP, Intel, MS VisualC++, Realtek and Windows items, all of which I assume are necessary. As much as it frustrates and perturbs me that the touchscreen and webcam stopped working because of a Windows update, I'd rather learn to live without the touchscreen and webcam than lose necessary apps.
First off -- there is no need to be insulting. You said you upgraded your PC from Win8.1 to Win10 -- and you could have done that any time during the last several YEARS. So, I would have no way of knowing how recent the recovery media IS. It could be four years old!
Second, unless your PC is a 2016 model or newer, you would not be able make a bootable USB recovery drive using the HP cloud recovery tool on a working PC. The recovery drive could then be used to install Win10 and the HP drivers and utilities that originally came with your PC. Here is the link: -en/document/c06162205
I sincerely apologize that you interpreted my statement as insulting; it most certainly was not written to be insulting to you. The "d'oh" was the infamous Homer Simpson "d'oh" - the one he used when he himself did something stupid which is what we did by not creating the Microsoft Recovery USB Drive much sooner and what I did by not thinking to tell you earlier when I had made it.
The (refurbished) computer was purchased in Aug 2015 with Win 8.1 installed and came with a notice that it was entitled to a free upgrade to Win 10. I do not know when my husband made the upgrade but am fairly certain it was made shortly after the computer was received.
The 'HP cloud recovery tool' you mentioned didn't sound familiar so I took another look at the document (c04641788) which I followed to create the drive; apparently I copied the HP recovery partition to a USB drive.
Again, I sincerely apologize that you were insulted when my sole intention was only to insult myself. I very much appreciate all your suggestions and input and will follow up on the resources you provided in your last message.
Hello I have 32GB RAM and 512MB VRAM. I have regular crashes/black screen every single day, sometimes twice a day. In my opinion it is VRAM problem and Windows 11 it does not automatically get enough VRAM from RAM to use and get crashed. My RAM is used maximum to 16GB normally 7-10GB. I would like to increase my VRAM from dedicated value 512MB to 4GB to have always that possible usage to avoid crashes/black screen.
I've done it with registry editor, add my value 4096MB and still it does not work.
I used this steps.
-vram-on-a-windows-pc-5072150
NOTE: Even though you only have the minimum amount of vRAM assigned to your IGPU doesn't really matter because Windows will automatically, temporarily, assign whatever amount of System RAM Memory your IGPU needs to run any software or program you are using at the time.
I think i do not have... Yes you are right, but possibly Windows 11 does not work well with the newest AMD and it crashes. Like for me it is the situation I use over 512MB and it wants to get from RAM but it crashes.
you said:
Does your laptop also have a Discrete separate GPU card installed besides the IGPU?
My question:
How to check it? I have only seperated GPU from the laptop I haven't added anything to boost my laptop.
Still I need to solve this issue, any idea?
Let's say more accurate word will be screen becomes black. Music is turned off, I can't do anything with my computer only force it by button to turn it off. I don't know how to check logs in case of this bug. Maybe I could see statistics of my VRAM usage.?
many people has got that kind of issues "windows 11 keep freezing randomly"
During this graphic test it crashes (goes black screen and I can't do anything) using HP PC Hardware Diagnostics
My HP Pavilion 590-p0053na gives me a message that I cannot upgrade to windows 11 due to my CPU not supported. My CPU is a ryzen 5 with vega graphics, and if I understand correctly, the graphics is built into the cpu.
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