Re: [LCLUG] linux mint fails to boot

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Pete Gruendeman

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Aug 27, 2020, 9:03:02 AM8/27/20
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Hi:
     I think I have a failed SSD or a corrupted file system.  The only symptom before rebooting was that the file system was read only when it should have been open to me.
After reboot:
There is a 60 line display showing:
(initramfs)
some things work, such as:
cd /
pwd
/
ll
ll not found
ls
dev   sbin  init    lib        run       bin   var   proc
root  usr    conf  lib64    scripts  etc   sys  tmp
cd /tmp
pwd
/tmp
ls
mountroot-fail-hooks.d

     Notice that /home and possibly other directories are missing.  I'm guessing that the file system has been corrupted or the SSD has failed.  Any ideas on how to fix this or how to find /home?  Anyone else notice this behavior on a two month old install of Linux mint?
thanks,
Pete Gruendeman


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Tim Anderson

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Aug 27, 2020, 9:51:08 AM8/27/20
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Hello,

You're familiar with single user mode? I've never been limited to it, but that's what this looks like to me. Try booting a live OS from a separate media. See if you can access the SSD from there.

Tim A.
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David Klann

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Aug 27, 2020, 10:16:55 AM8/27/20
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Hey Pete,

Recent version of Mint? Read on if so. This is kind of long, so feel
free to join the Jitsi (see below) if you want interactive help.

While at the "initramfs" (aka "emergency mode") command line prompt see
if /var/log/journal is available (with "ls -l /var/log/journal"). If so,
see if there's anything in the system journal with the command:

journalctl -b -1

where the "-b" option says "show all message since booting", and the
"-1" option says "show all messages since the previous boot". You can
also use "-2" for 2 reboots ago, "-3" for 3 reboots ago, etc. The point
is to search for journal (aka "log", aka "syslog") messages that
indicate whether there is SSD corruption or simply file system issues.

Also, have you tried a file system check? For this, you'll need to know
what kind of file system(s) is (are) on your partition(s). Easiest way
to learn this is:

df -Th

where the "-T" option tells df(1) to display file system types, and "-h"
says to use "human readable" sizes. Mint probably uses file system
"ext4" so to check (and hopefully fix) your file system(s) use (for
example):

fsck.ext4 /dev/sda1

to check the first file system on "the first" drive ("sda").

It's kind of difficult to troubleshoot disk problems over email, so feel
free to jump into my Jitsi conference at
https://jitsi.member.fsf.org/LCLUG_Troubleshooting I'll be hanging out
there today off and on. Or just give me a ring on my cell...

Good luck!

~David
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Michael White

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Aug 27, 2020, 10:29:39 AM8/27/20
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I have never had anything like this happen with Mint.  My bet is a corrupted file system.   Re-install?

I have recently installed Pop!_OS and am quickly learning to love it.  It's working much better for me on a laptop and one desktop than Ubuntu had been working.  It is a gnome flavor and very clean.   I am replacing my main desktop, a 3 year old Dell that just never played well with Linux.  I ordered a System76 Thelio and am waiting for its arrival.

Michael
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Pete Gruendeman

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Aug 27, 2020, 11:11:31 AM8/27/20
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I'm working on my garage roof while it's light out and isn't raining yet.
I tried
df -a
got a list of options, including -k
entered
df -k initramfs
and found
can't find mount point
so it must have lost the address for the SSD.  I'll try the live boot later and see if that allows me in to see what's there.

Pete



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Pete Gruendeman

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Aug 27, 2020, 11:14:17 AM8/27/20
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Hi David:
I didn't see your instructions at first. Once I'm off the roof I'll follow the instructions and let you know what I see. I have not yet checked the file system but will do that.
thanks,
Pete


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David Klann

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Aug 27, 2020, 11:19:05 AM8/27/20
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Stop reading email on your roof!!!! :)

On 8/27/20 10:14 AM, 'Pete Gruendeman' via La Crosse Linux Users Group

Pete Gruendeman

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Aug 27, 2020, 7:41:28 PM8/27/20
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And the winner is . . . . David!
My Linux Mint is version 19.3, running an ext4 file system.
David's suggestion of running fsck to check the file system revealed that there were many incorrect free inode counts which were fixed. I don't recall that anything needed to be pruned though I saw fsck do that years ago. After fsck and ran it a second time and it came back OK just about immediately. I typed "exit" and this T400 from Matthew booted up right away. Yay for David!

Pete


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Bob Haugen

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Aug 27, 2020, 7:45:00 PM8/27/20
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Thank y'all for an entertaining and suspenseful play-by-play,
including whether Pete would get off his roof alive or not.

I assume he did...

Pete Gruendeman

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Aug 27, 2020, 7:49:17 PM8/27/20
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Pete is off his roof and alive. And more aware than before why there are no one man roofing companies. This is taking tooo long! At least it didn't take long to get linux mint working. Whew! I'm glad our community is still together, if only at a distance.



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Aquarius66

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Aug 29, 2020, 12:58:35 AM8/29/20
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David Klann

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Aug 29, 2020, 8:35:47 AM8/29/20
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Hey Pete!

I'm glad it was a "simple" fsck that solved your problem! And I concur,
it's great that we can help each other even if at a long distance...

Maybe we can get together to help with your roof? What kind of work are
you doing on it? Now that the weather is trending cooler, I'm more
willing to climb a ladder and do some manual, outside work....

~David
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