2 weeks old iphone 15 Pro with no damage just became unresponsive and wont turn on. The screen is black - wont turn on after holding side button, nor after trying the hard restart (volume up (press+release), volume down (press+release), side button (hold for 10-20sec). I tried charging it for an hour and doing it again and - nothing. I also tried a different charging cable. What is going on? How do I turn it on?
Sometimes you have to know how to hard reset an iPhone, for instance if your phone freezes up for no good reason and you need to give it a prod to get it working again. Of course, you can hope your phone will spring back to life of its own accord, but it's still handy to have this as an option in your back pocket.
The way you do it differs depending on your iPhone model, but all the methods are pretty similar. And we're going to show them to you now. So grab that misbehaving handset and read on to find out how to hard reset an iPhone.
Note: If you're using an older iPhone, you will either have to hold the volume down button and power button together (iPhone 7) or hold the power button and home button together (iPhone 6S or older) to reset.
We've got all the important iPhone how-tos for you here on TG to help you get to know your phone better. To make sure you're up to speed with iPhone basics, check out our guides on how to screenshot on iPhone, how to change passcode on iPhone or how to change the time on iPhone so you can grab screens, swap PINs and alter your clock whenever you need to.
For some more advanced iPhone features, we can show you how to turn off background refresh on iPhone to save some battery, how to turn Live Photos into video to send them to Android users, how to overlay images on iPhone for more creative photo edits, and how to turn on spatial audio on iPhone to listen to your music and movies in 360-degree sound. If you're sick of annoying pop ups, find out how to block pop ups in Safari on iPhone. If you want to end your TikTok addiction, here's how to set time limits on iPhone apps with Screen Time. And if you're going skiing, learn how to disable Crash Detection on iPhone, so your phone doesn't call the ambulance when it shouldn't.
Richard is based in London, covering news, reviews and how-tos for phones, tablets, gaming, and whatever else people need advice on. Following on from his MA in Magazine Journalism at the University of Sheffield, he's also written for WIRED U.K., The Register and Creative Bloq. When not at work, he's likely thinking about how to brew the perfect cup of specialty coffee."}), " -0-10/js/authorBio.js"); } else console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); Richard PridaySocial Links NavigationAssistant Phones EditorRichard is based in London, covering news, reviews and how-tos for phones, tablets, gaming, and whatever else people need advice on. Following on from his MA in Magazine Journalism at the University of Sheffield, he's also written for WIRED U.K., The Register and Creative Bloq. When not at work, he's likely thinking about how to brew the perfect cup of specialty coffee.
This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
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Is your iPhone unresponsive? Performing a hard reset (or hard restart) of your iPhone is an easy way to restart your iPhone when pressing buttons or using the on-screen menu items isn't working. Hard-resetting your iPhone requires pressing a certain button combination that varies by model. This wikiHow guide will teach you how to force a locked-up iPhone to restart, and show you what do if you can't reset your phone.
It's possible to get a virus on your phone by downloading apps from malicious developers or clicking links to websites you don't recognize.
While malware and viruses like these are rare, they do exist, and you should know what to do if you encounter one.
Here are some of the most common sources:
Hackers may also try to send viruses and other malware through iMessage. Often the message will appear to be urgent or important, and the text will encourage you to click a strange link to claim a prize or resolve some concern. If you do, your phone can become vulnerable to whatever is on that website's server, such as malvertising (the use of online advertisements to spread malicious files) or fake application forms aiming to gather personal information and financial details.
If your iPhone has a virus or malware it may start running slowly, be less responsive, or generally act in unexpected ways. A few specific symptoms to look out for are: spiking data usage, poor battery performance, frequent pop-up ads, and app crashes. Devices that have viruses or other malware on them act strange and are usually slow. They basically behave unexpectedly. If your iphone has a virus, you may notice spiking data usage, poor battery performance, iOS apps crash, and rise of pop-up ads.
Because Apple uses a closed ecosystem model for its operating systems, it's easier for them to keep most threats locked out. Apple devices have little to no risks, but viruses and security vulnerabilities are not unheard of.
Inspect the apps on your phone and ask yourself if any of them seem suspicious. Do you remember downloading it? Do you use it enough to bother keeping it installed? Many times, just deleting an app is enough to get rid of an iPhone virus. When you install an app, the app installs files and other malicious codes to the phone. Deleting the app then removes all the associated files and malware in it.
It's essential to know how to clear your website data because an iPhone virus can still live in this form of storage. Your browsing history might give you opportunities to unintentionally re-visit a malicious website. As such, it's a good idea to clear it every once in a while. Malware can re-inject itself onto your mobile device, bringing you back to square one.
You still have a chance to isolate the active viruses and malware by restarting your phone. However, simply turning off your phone isn't a long-term solution because many viruses may resume their malicious activity once you turn it back on. However, it can buy you time to restore a backup.
A full shut-down process can also isolate the malware temporarily. Using Airplane Mode alone won't be enough to stop malware because it doesn't usually depend on internet access once it makes the jump to your phone. Find the power button on the side of your phone and hold it for a few seconds. This action reveals a slider called Power Off; slide it to the right to turn off your phone. On the iPhone X, press the power button and either volume button at the same time to see this option.
Apple gives every user limited iCloud storage for backing up their devices, making it a convenient option to restore your phone if you recently got a virus. However, if you've had a piece of malware for a long time, your iCloud backups may also have the virus stored in them. If you believe your device has been behaving suspiciously for a while now, skip this step and move on to the next.
if you simply want to start fresh, Apple offers a convenient option to reset your device to its original settings as if it were brand-new from the store. Any data that you didn't back up will be gone. On top of that, no viruses can stay past factory reset.
Before erasing all data, files, and settings from your phone, you must remove it from the Find My iPhone service. To do this, open Settings and select your name at the top of the menu. From there, pick Find My and Find My iPhone. Turn off all of the settings for your active device.
In Settings, head to General and select Reset and Erase All Content and Settings. This time, enter your device's passcode and choose Erase. Confirm your decision to erase all of the settings and data stored on your phone. When it reboots, it'll look and act just like when you first brought it home.
Preventing a problem is always better than repairing the damage it causes. Now that you know not to click on unfamiliar links, there are a few other good practices to keep in mind to help keep your phone safe from malware in the future.
It's possible to download and install safe apps from third-party sources, but it's best to avoid it if you can. Downloading licensed apps from the App Store ensures your iPhone is safe from the majority of malicious apps. Before downloading a new app from the App Store, take the time to check the reviews first. Apps with low ratings may have users calling it out for behaving like a virus. If the reviews say that it slows your device down, skip it and find an alternative.
Whenever Apple releases a new iOS update, it usually includes several security improvements. The latest version of iOS is always the safest one to have. Likewise, never download an older build of iOS unless it comes directly from Apple. Keep your phone running with an up-to-date operating system.
Apps with regular updates for bug fixes and security improvements are safe from a lot of security vulnerabilities. Like Apple, app developers may not discuss the details, but they still regularly monitor vulnerabilities and possible exploits to fix. It's a good idea to always make sure you download the newest version of an app. Apps whose developers haven't updated them in a long time could also have malware due to unfixed security exploits.
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