Labels Not Creating

[Kealing Archery]

I have followed the tutorial very carefully and even tested label creating on the free version.  Once I paid for the extension, though, when I click the "Create Labels" nothing happens other than the "Create Labels" button goes to a lighter green.

I have tried updating Chrome, I've refreshed the page, and I've left the page and come back in.  What am I doing wrong?

[Labelmaker Support]

Hi there,

Thank you for your message. Could you please tell me more about the
spreadsheet you are using? The most common reason I can think of is when
the list of data is too big. Do you have a heavier spreadsheet than your
regular ones?
 
Labelmaker has a hard time retrieving the information in large documents.
We generally advise splitting the spreadsheet into several parts. The tool has
to cycle through all the lines in a spreadsheet to generate the labels.
However, with a very large data set, it just spins out.
 
If so, could you try copying and pasting the group of
recipients into a fresh spreadsheet instead of using filters to select
them? The tool will then be able to generate labels successfully!
 
Let me know how it goes,

Warm regards