Hey new merger,
So you have just installed the add-on and only "Help" appears in the menu? (like in the screenshot below)
That's a known issue that we have reported to Google. We're really sorry for that. But don't worry, there's a simple solution.
Solution: just refresh the page.
To refresh the page:
- On Windows, click on CTRL + F5
- On Mac, click on ⌘ + R
What you can have just after installing the add-on:
What you will get after refreshing the page:
Why do you need to refresh the page? Long story
short. When you install the add-on for the first time, Google might getting
buggy with the authentication process. Thus, you can see the add-on, but
the add-on can not display the menu items. Refreshing the page resolves that issue 100% of the time.
PS: if you can not install the add-on or you can see it but it's grayed, get in touch with your G Suite administrator. She/he has put security configuration on your G Suite organization.