Merge Fields for Mailing Labels

[Customer Care 1 Specialist]

I have selected my worksheet but for some reason it won't let me select the fields (i.e. Name, address) to create my labels.   It is just gray with no options.

Tks, Patti

[Alene Heider]

I am experiencing the same problem.  It gives me no options so I can't create the lablels

[Alene Heider]

Is anyone there to answer our question??

[Lucy Ride]

Hi there,

Thanks for reaching out.

Can you please share with me your spreadsheet (lu...@labelsmerge.com) and to give me the reference of the label you wanted to use?
So that I can investigate on my side to understand the issue.

Thank you,
Lucy

[Alene Heider]

This is a large mailing list from my place of work.  I do not want to share it with you.  I tried another personal list to create labels and it also would not give me the drop down for the fields.  Is it something wrong on the labelmaker today?

[Lucy Ride]

Hi there,

Your issue might be due to using multiple Google accounts under the same Chrome browser. Google can't handle when multiple accounts are logged in. And so the Labelmaker Chrome extension doesn't work properly.

SOLUTION

Since you are using multiple Google accounts I recommend creating a new profile in Google Chrome with the account you are using Labelmaker with. This will make sure it'll always work with the right account. It takes only 1 minute to setup.

 

To create a new profile, here's a quick guide: https://mailmeteor.com/blog/how-to-create-google-chrome-profile

Let me know please if it helps,
Lucy