Fwd: Display errors in firefox 29 and windows 8

[Scott Cytacki]

Bug report:

---------- Forwarded message ----------
From: "Einar Berg" <einar...@ntfk.no>
Date: Jun 12, 2014 2:29 AM
Subject: Display errors in firefox 29 and windows 8
To: "Scott Cytacki" <scyt...@concord.org>
Cc:

Hi,

 

See the attached image. I was looking in the bug list and the discussion group for a report on this error, but could not find anything. Every simulation run in firefox (29.0.1) on windows 8 looks like this.

 

In other browsers things are ok, except for the reported https://www.pivotaltracker.com/s/projects/442903/stories/69926466

 

regards

Einar Berg

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[Dan Damelin]

Works fine on OS X Firefox 30 and 31, and Windows 7 (running in VM) Firefox 30.

Does anyone else have a Windows 8 machine to try this on? Is it still a problem on FF 30 on Windows 8?

-Dan

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<Screenshot 2014-06-12 08.10.35.png>

[Piotr Janik]

I tried Windows 8 / FF 29 on SauceLabs and also couldn't see this problem. However Windows 8 on SauceLabs is not a real Windows 8. Other, more general problem is hardware acceleration on VMs - perhaps it depends on specific VM configuration, I bet quite often it may be disabled, so WebGL is not used.

It would be nice to test it on "real" Windows 8 machine and check FF 29, 30 and 31. As usual, when problem occurs only on very specific OS / browser combination, it's quite likely it's a browser issue and hopefully it'll be fixed in the next release (but it would be nice to confirm that).

Regards,

Piotr

[Jen Goree]

I just tried the prod and dev versions of lab.concord.org on FF30 on my Windows 8 machine here at home and didn't see the issue.

Jen Goree

jgo...@concord.org

Software Portfolio and Project Manager

The Concord Consortium

[Einar Berg]

This has been a graphics card driver problem. I made a manual update of the driver on my HP elitebook folio 9470m, and the rendering problems went away.

Thanks!