Jumio Id Verification for Appeal [Case: 200804-011330]

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LinkedIn Customer Support

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Aug 4, 2020, 9:20:35 PM8/4/20
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LinkedIn unknown unknown
Reference # 200804-011330
Auto-Response (08/04/2020 20:20 CST)
Thanks for contacting us. Someone from our support team will get back to you as soon as possible.
 
Regards,
 
Your LinkedIn Customer Experience Team
 
*** This message is automatically generated by our system to show we've received your case. In order to answer your question or troubleshoot a problem, a LinkedIn representative may need to access your account, including, as needed, your messages and settings. ***
 
Member (08/04/2020 20:20 CST)
SubmissionId: CONSUMER_LOGIN:cdb9f17c-7a66-4539-bc4c-e17d011a7909
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This is a support email in response to your request submitted on LinkedIn.

This email was intended for unknown unknown. Learn why we include this.

LinkedIn

© 2020 LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085.
LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn.

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LinkedIn Customer Support

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Aug 5, 2020, 7:16:49 AM8/5/20
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LinkedIn unknown unknown
Reference # 200804-011330
Status: Open
Response (08/05/2020 06:16 CST)
Hi unknown,

I'm sorry for not having a quick answer about your issue. I've forwarded your message to another group for additional review and advice. We'll be in contact with you as quickly as possible, but your issue may require additional research, which may extend your wait time.

If you can log into your account, you can always check the status of your case on LinkedIn:
1. Click the Me icon (your profile photo) at the top of your LinkedIn homepage.
2. Select Open Quick Help from the dropdown and click Go to Help Homepage.
3. On the Help page, click your profile photo in the top right, and then select View your cases from the dropdown to see the status of any cases you've submitted.

Please note that if you aren't able to login for any reason, you won't be able to check the status of your case. We ask that you don't create any additional cases in the meantime. We're working as quickly as possible to resolve your inquiry.

Thanks for your patience.

Regards,

Elsa
Member Safety and Recovery Consultant
Auto-Response (08/04/2020 20:20 CST)
Thanks for contacting us. Someone from our support team will get back to you as soon as possible.
 
Regards,
 
Your LinkedIn Customer Experience Team
 
*** This message is automatically generated by our system to show we've received your case. In order to answer your question or troubleshoot a problem, a LinkedIn representative may need to access your account, including, as needed, your messages and settings. ***
 
Member (08/04/2020 20:20 CST)
SubmissionId: CONSUMER_LOGIN:cdb9f17c-7a66-4539-bc4c-e17d011a7909
Privacy Policy | User Agreement | Copyright Policy

This is a support email in response to your request submitted on LinkedIn.

This email was intended for unknown unknown. Learn why we include this.

LinkedIn

© 2020 LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085.
LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn.

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LinkedIn Customer Support

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Aug 5, 2020, 7:45:52 AM8/5/20
to la-casa-...@googlegroups.com
LinkedIn unknown unknown
Reference # 200804-011330
Status: Closed
You may reply to this case for up to 14 days
Response (08/05/2020 06:45 CST)
Hi,

Thanks for contacting us. We've been reviewing names on profiles and noticed that your name field is in violation of the LinkedIn User Agreement and Professional Community Policies which states that you agree to use your real name (not a company/organization name) on your profile and not use or create multiple LinkedIn profiles.

Instead of creating a profile for collaborative use, we recommend creating a LinkedIn Group or Page. This will ensure your compliance with the User Agreement and Professional Community Policies and help prevent future disruptions when using your account. Here's more information on how you can create a collective space on LinkedIn from a personal profile:

• LinkedIn Page: With a Page, you can share basic organization information and showcase your brand and job opportunities. Then, members can follow your organization to get updates on key developments. Learn more here: https://www.linkedin.com/help/linkedin/answer/28406.
• Group: With a group, you can create a space where you and your group members can share and discuss items of interest and discover new business contacts. Learn more here: https://www.linkedin.com/help/linkedin/answer/6.

Due to the nature of this account, we won't be able to remove the restriction and/or merge this account with another one. We encourage you to add and manage a Page and/or group from a valid account. A valid LinkedIn account would be an account that has been created under your first and last name. If you don't have a valid account on LinkedIn, you can go here to create one: https://www.linkedin.com/reg/join

Thanks for your cooperation.

Regards,

Jam
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