highlight problem

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gordon brune

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Nov 16, 2009, 10:10:57 AM11/16/09
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I'm using Kwout with 5th grade students using Acer Netbooks. With some
of the Netbooks we have problems highlighting an image. For example,
even though we'll start at the upper left corner of an image, the
highlight will begin in the middle of the image. Any ideas what the
problem is??
Thanks in advance,
Gordon
5th grade teacher

Kwout Support Team

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Nov 28, 2009, 9:31:48 PM11/28/09
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Hi,

Thank you very much for your question.

We are trying to reproduce problems, but we still can't. Would you
please let us know what browser you are using?

Best Regards,
Kwout Support Team

gordon

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Nov 30, 2009, 6:54:39 PM11/30/09
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IE. latest version. the netbooks are brand new.

Kwout Support Team

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Dec 11, 2009, 3:37:02 AM12/11/09
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Hi,

Thank you very much for your comment.

We are very sorry, we are still trying to reproduce the problem. While
we investigate the problem, would you please use the alternative
bookmarklet, called "kwout everywhere"? The bookmarklet is a brand new
one. We believe it should work.

http://everywhere.kwout.com/

We will update this thread when the problem has been solved.

Best Regards,
Kwout Support Team

gordon

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Dec 12, 2009, 12:52:54 PM12/12/09
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Thanks for the update. I'll give it a shot.
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