Nat traversal problem

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Abdul Hamid Achik López

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Feb 18, 2016, 5:25:58 AM2/18/16
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Hello, 
im trying to run the tutorial examples in the office but we are not getting any video stream back, i tried at home and it works perfectly, im using a stun server which i found on the list so after a while trying to find what is the problem we realized that we are behind two NAT and that might be the problem, sometimes when i try at the office kurento will start sending internal ip address(see attachment).

is there anything i can do to avoid this? maybe should i try with more stun servers(which already did)?

i already used these ip(stun):
173.194.66.127:19302
173.194.71.127:19302
74.125.200.127:19302
74.125.204.127:19302
173.194.72.127:19302
Thanks

problem.PNG

Abdul Hamid Achik López

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Feb 22, 2016, 4:03:52 AM2/22/16
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anyone?

jusaf

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Feb 22, 2016, 3:55:07 PM2/22/16
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Have you tried with a TURN server also? 
I suggest trying Coturn (have a look at the docs to learn how to configure it) or using a free one and passing it to the options when creating your pipeline on the client side.

Good luck

Ivan Gracia

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Feb 24, 2016, 3:57:16 AM2/24/16
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