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Welcome to the Kurento Public Mailing List! Mind our Code of Conduct and the Contribution Guide.

If you are facing an issue with Kurento Media Server, follow this basic check list:

  • Step 1: Test with the latest version of Kurento Media Server. We do not provide support for older versions. Follow the installation instructions here: Installation Guide. You can also try with a nightly build, to see if the issue has been fixed in the latest (unreleased) development branch: Installing Nightly Builds.

  • Step 2: Read the Troubleshooting Guide and our FAQ about STUN and TURN. We try to document there the most commonly encountered problems.

  • Step 3: Search for your problem in our GitHub bugtracker, and the Kurento Public Mailing List.

  • Kurento does not provide free personal support. We do offer professional consulting, which you can request by writing an email to openvidu[AT]gmail.com.

For more information about reporting bugs, where to get support, and commercial enquiries, have a look at the Support page in the Kurento documentation.