Based on the reviews, individual users highlight the ease of use and intuitive dashboard of Connectly.ai. They appreciate how it allows them to track and adjust their marketing campaigns effectively. The app also offers powerful analytics to help users make informed decisions. However, one user mentioned experiencing issues such as reporting inaccuracies and a lack of response from the app's support team. They expressed disappointment with the customer service and felt that the app's potential was hindered by the team's lack of focus on their customers. On the other hand, another user praised Connectly.ai for its ability to add small details, like using their store logo in the abandoned cart recovery messages, which increased customer trust and cart recovery rates. Overall, Connectly.ai is seen as a great app for managing marketing campaigns, but there are some concerns about support and reliability.
Based on the user reviews, merchants have highlighted several issues with Refersion. One user regretted using the software, mentioning that it was expensive and provided little return on investment. They also mentioned that the company had no exit policy, making it difficult to cancel the contract. Another user expressed disappointment with the onboarding process and lack of customer support. They mentioned that there were no welcome emails, guides, or tutorials, and when they reached out for assistance, they received no response. This lack of guidance and support made it challenging for them to set up and manage their affiliate marketing program. However, there was one positive review that praised the customer support team for quickly and easily solving a technical issue. The user thanked Janice for providing clear explanations and helping them complete their purchase. Overall, the general sentiment is that Refersion lacks affordability, proper onboarding, and reliable customer service.
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