Observability with expertise in LogicMonitor and Dynatrace

[nestor.d...@gmail.com]

Job Description: L2 Cloud Engineer – Observability

Experience: 3 to 5 years of relevant experience

Client Location: Onshore, US
Mode of work: Remote; Needs to travel to client site when required by the client. Work Time Zone: EST or CST

Seeking experienced L2 Cloud Engineer – Observability with expertise in LogicMonitor and Dynatrace to support a data center migration project. The ideal candidate will be responsible for implementing, managing, and optimizing observability, performance monitoring, and alerting across on-premise and cloud environments to ensure a seamless migration with minimal disruption.

Detailed Job Description
Key Responsibilities:
1. Observability & Performance Monitoring:

• Deploy, configure, and manage LogicMonitor and Dynatrace for real-time monitoring of data center workloads before, during, and after migration.
• Set up dashboards, alerts, and reports to track server, network, application, and cloud performance.
• Monitor on-premise and cloud workloads to ensure system availability, latency optimization, and proactive issue resolution.
• Handle L2-level escalations related to AWS services and infrastructure.
• Perform routine patching, updates, and backup management.

2. Monitoring, Incident Management & Troubleshooting:

• Monitor AWS resources using CloudWatch, CloudTrail, and third-party tools (Datadog, Splunk, etc.).
• Respond to alerts and incidents. Act as L2 escalation for performance-related issues during data center migration.
• Maintain system uptime and availability as per SLAs.
• Analyze historical and real-time performance data to detect potential bottlenecks before

migration.

• Work closely with networking, cloud, and infrastructure teams to troubleshoot latency,

connectivity, and system stability issues.

• Perform Root Cause Analysis (RCA) for post-migration incidents and optimize observability

configurations accordingly.

3. Automation & Optimization:

• Automate LogicMonitor and Dynatrace configurations using APIs and scripting (Python, PowerShell, or Bash).
• Fine-tune monitoring thresholds and alerting rules to minimize false positives and improve incident response efficiency.

• Implement AI-driven analytics using Dynatrace for predictive issue detection and proactive resolution.

4. ContinuousImprovement:

• Stay abreast of emerging trends and technologies in observability and performance monitoring.

• Recommend and implement enhancements to existing monitoring and alerting systems.

5. Collaboration & Documentation:

• Work closely with migration teams, infrastructure engineers and other teams to ensure observability best practices are followed.
• Provide detailed documentation on monitoring configurations, troubleshooting steps, and migration-related performance benchmarks.
• Train L1 support teams on handling performance-related alerts and escalating critical issues.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in cloud engineering, with a focus on observability and monitoring.
• Proven experience in data center migrations and cloud infrastructure management.

Technical Skills:

• Hands-on experience with LogicMonitor and Dynatrace for real-time observability and performance analysis.
• Proficiency in cloud-native monitoring tools such as AWS CloudWatch, Azure Monitor, Prometheus, Grafana, ELK Stack, OpenTelemetry, and Jaeger.
• Strong understanding of cloud platforms (AWS, Azure, GCP) and their observability frameworks
• Knowledge of Kubernetes, containers, and microservices monitoring.
• Experience in tracking performance metrics pre- and post-migration to validate system

stability

• Understanding of network dependencies, firewalls, and security configurations impacting

migration observability

• Experience in providing real-time performance insights for stakeholders during cutover

windows.

• Ability to automate tasks using Python, PowerShell, Bash, or Terraform.
• Experience in integrating monitoring tools with ITSM (ServiceNow, Jira) and alerting platforms

(PagerDuty, OpsGenie).

• Experience in monitoring Windows & Linux servers, databases, and network infrastructure.
• Experience in data center migrations for application and infrastructure performance analysis.
• Experience with scripting and automation using languages such as Python, Shell, or Go.
• Manage AWS Identity and Access Management (IAM) roles, policies, and permissions.
• Implement security best practices, including encryption, logging, and access controls.
• Troubleshoot networking issues in VPC, Security Groups, Route Tables, and VPNs.

Soft Skills:

• Excellent problem-solving abilities and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple tasks effectively.
• Work with L3 engineers, architects, and security teams to ensure best practices.

• Maintain detailed documentation for infrastructure, troubleshooting guides, and SOPs.
• Provide technical support and training to L1 engineers when required.

Preferred:

• Dynatrace Associate or Professional Certification.
• LogicMonitor Certified Professional.
• Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Administrator).
• Experience with infrastructure as code tools like Terraform or Ansible.
• Familiarity with DevOps practices and CI/CD pipelines.
• Familiarity with ITIL processes, change management, and incident handling.

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NOTE: email is the best way to reach me 

 

Raja 

Nestor Technologies     

email: ra...@nestortechnologies.com