Norman Chapter 1-

[Kelsey Ortiz]

• Chapter 1 - The Psychology of Everyday Things


1. What was the original Title of Donald Norman's Book? Why did he change it? What does the title "The Psychology of Everyday Things" mean? 


2. Provide examples of poorly designed thing in everyday use that Norman describes and poorly designed things that Norman doesn't mention. 


3. What is the impact of poorly designed things on the average consumer?