Moderating K8s Zoom, Mailing Lists, Slack and more

[Paris Pittman]

mods, sig-chairs, and those who facilitate meetings,

tl;dr - watch out for previous issues* we have had with trolls, spammers, and other bad actors on our channels that you moderate (hint: all of you moderate a platform that has had issues). this stuff is hitting mainstream news:

https://www.nytimes.com/2020/03/20/style/zoombombing-zoom-trolling.html [paywall]

https://techcrunch.com/2020/03/17/zoombombing/ [no paywall]

previous issues* 

• mailing lists have been exposed to phishing and serious spamming 
• end result: owners must put up a first time poster queue. (check your settings now) lock the thread first, and then remove the thread. 
• another important note: check your owners on your mailing lists now. we've had several groups lose control of major mailing lists. you should have contri...@kubernetes.io listed for continuity. 
• zoom meetings have had people/bots join, take over screen sharing and share porn, and talk a lot of garage to people in the chat window
• end result: hosts assign a cohost, put people on hold first and then remove them(ban), host changes screen sharing to only host; no remote controls for attendees. reminder - when you remove someone you are removing them on that device forever (check your routine now)
• also - don't share your zoom links on twitter or reddit, ever.
• slack has had trolls expose slack vulnerabilities and spam porn, impersonate other community members and other not good things. 
• end result: we have an awesome team of 10+ moderators in #slack-admins with slack-infra custom tools that helps with reporting issues, slack logging, and more - shouts to katharine berry for the help with this (check if you know how to report an issue in slack)

If you don't know how to remedy any of the above situations while they are happening, please let us know and we can give you a quick training/demo/situational scenario with the right group and/or person. #sig-contribex or #chairs-and-techleads for more discussion. 

many of our guidelines and docs can be found here (help us keep these fresh!) https://git.k8s.io/community/communication

Thank you for all of your work here. Appreciate all of you tremendously. <3

paris

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Paris Pittman Kubernetes Community Open Source Strategy, Google Cloud 345 Spear Street, San Francisco, 94105

[Paris Pittman]

lol typo that I have to correct and laugh at myself publicly: 

s/garage/garbage. win an air-five when you see it.