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Smacka Shock

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Aug 2, 2024, 8:30:56 AM8/2/24

to krustutingven

How come videos won't play while using sidecar, no problem playing when using a normal second display? The videos won't play on my MacBook Pro display or the iPad Pro display. As soon as I disconnect the video is right there playing.

Netflix uses Digital Rights Management (DRM) to protect content. In a web browser, this is done using EME (Encrypted Media Extensions), and uses DRM products such as Google's "Widevine" (found in Chrome, Firefox, Brave, etc.), and other technologies.

When connecting an external display or other device, these DRM technologies require those devices to support something called High-bandwidth Digital Content Protection (HDCP), which is an anti-piracy mechanism. It ensures the external device is "safe" and is not a recording device being used to duplicate the video feed. Many modern external monitors, TVs, projectors, etc. establish HDCP through an HDMI cable connection, and everything "just works."

I believe Apple's Sidecar feature works differently. Instead of sending a typical display feed to the iPad, it is sending an HEVC/H.265 video feed using technology similar to FaceTime video streaming. This is a non-standard/proprietary implementation for attaching a secondary display. It likely does not support HDCP and thus would be seen as an unauthorized display and probably why Netflix video playback stops working. I suspect the same issue arises with most other popular video services.

I saw this same behavior using the app Duet. Chrome works (as it does now with Sidecar) but Safari nor Apple TV App. I am going to open a support ticket because as most think on this forum, you should be able to play video on a Sidecar device.

I do believe product teams read the forums, at least on occasion. There are some feedback mechanisms like Product Feedback and Developer Bug Reporting. My theory is still speculative & not 100% confirmed, but it seems to jive with other comments I've read. I don't know a ton about the inner-workings of HDCP, but I hope it's technically feasible to solve this.

I have the newest MacBook Pro and iPad Pro, sidecar works, but when I try and play a movie, either web based like Netflix, or in the Apple TV app there is only a black screen and sound until a disconnect sidecar. Same problem using wifi or usb c cable with the iPad Pro.

Hope you've found some good answers to that. I've been struggling since I use Helium for watching netflix while I'm doing my job with my MacBook Pro with two-thundervolt ports 2017. I started using sidecar, and found that expensive sort of **** wasn't working properly... so I decided to watch netflix in iPad Pro using PIP(Picture-in-Picture) while I connect my airpods with the ipad..

From Black screen with sound Netflix Help Center
If you use Airplay or Screen Mirroring
Airplay and Screen Mirroring are no longer supported by Netflix.
To use your iPhone or iPad to watch Netflix on a TV, use a supported connection.
Also it has to be an 'ad free; type of account:

True, but in this case legal won that battle. Plus it's easier. We use Swank for licensing the physical media playback anyways so we just tacked on the streaming service and we have our butts covered.

@ger Sorry if I am missing something here but you would assign license / push out the managed app via MDM / Jamf to the apple tv device, it is the same as the ipadOS app.
Instead of airplay you are now playing the content directly via the Netflix app installed on the Apple TV.

As unhelpful as it sounds, anyone that has a netflix account and wants to display content, will need to log into the Apple TV app then navigate the interface to play.
Airplay (I imagine) has less ways of ramming adverts down your throat so the main streaming apps cut off support as opposed streaming content directly in app.

Ok great. Yes either, just depends if they still have the remote but sign-in on screen.

* Yes we do, either by managed iPad or unmanaged iOS device.
* Yes it sure is, send out a profile to your Apple TV's and allow list either;

- iOS devices that are allowed to use Apple TV Remote app with this ATV
- Apple TV's that are allowed to be controlled with iOS / Apple TV Remote app

You can browse individual managed devices to select and it will populate: name and mac address. Otherwise, set to all allowed.

I have to use JAMF School, and it seems to be different to your PRO version.
In ATV Profile under tvOS payload / Apple TV Remote / I may allow all devices with Apple TV Remote App to control ATVs. Or I may enter the MAC-Address of allowed devices.

As I do not want students to use the Netflix App and as I do not want them to control the ATVs with their iPad, I did not select the ALL devices option.
For testing purpose I entered the MAC of my iPhone, WLAN and Bluetooth. ( do I have to enter it with or without : , like AA:BB:CC:DD:EE:FF or like AABBCCDDEEFF )
But I could not connect to the ATV.
I do not have your "Controlled Apple TV Devices" option, but I may assign a device group containing the ATVs to the profile.

Unfortunately my JAMF School WebUserInterface is in german and I can not find any setting to switch to english, Windows and Browser are set to english. My account information is even shown in english. :-(

Strange about not seeing the settings, maybe just confirm there isn't any filtering toggled on when creating the profile as those two settings are meant for different models and will disappear if filtered with the other device. Good luck!

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