Contact Center Full Stack Developer

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utkarsh srivastava

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3:04 PM (4 hours ago) 3:04 PM
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Contact Center Full Stack Developer

Client :Chewy

Dallas, TX (hybrid) or Plantation, FL (hybrid)


 

Job Responsibilities

Our client  is seeking a Contact Center Full-Stack Developer for Tools and integrations in Plantation, FL, or Dallas, TX. This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance our client's contact center environment.

We’re looking for an experienced full stack developer who’s comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate with internal and external APIs. You’ll help us automate processes, optimize agent workflows, and modernize our developer experience with tools like CI/CD pipelines, and infrastructure-as-code. You need Experience with Genesys Cloud CX administration, especially functions, flows, and APIs

 

3–5 years of professional experience as a full stack developer

Strong proficiency in typescript/go/javascript/python

Experience with React or another modern frontend framework

Backend experience with Node.js, Python, Java, or similar server-side platforms

Familiarity with CI/CD pipelines (GitHub Actions, AWS, Jenkins, etc.)

Comfort with Docker and infrastructure-as-code tools (Terraform, CloudFormation, etc.)

Experience working with RESTful APIs, integrations, and asynchronous systems

Familiarity with WebRTC, SIP, or VoIP systems

Familiarity with contact center analytics and reporting solutions

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