Public instant messaging platform

[Erik Skultety]

Hello everyone,
this is pretty much just a heads up on an agenda topic for next week's call - setting up a public
messaging platform as an additional communication channel.

If you have any inputs, remarks, preferences, strong opinions pretty much anything you'd like to
point out with the idea, that's great, please either make a note and let's discuss during the call next
week and just respond to this email directly. A single meeting instance probably won't be enough
for us to reach a unanimous consensus (although it would be awesome) and so with this email I'd
like to start a public thread where the discussion can continue offline beyond the weekly call's
time slot.

Regards,
Erik

[Ralph Bean]

Thanks for starting this, Erik.

I think the most important thing to keep in mind here is that we'll need to decom the old downstream-only channels. If we don't, then we'll all feel split between too many channels and instances. We have to build a new habit of starting almost all conversations in the upstream platform, not starting them downstream and then having them "again" upstream - that would just be toilsome. It will take time to overcome that old "muscle memory" and some self-discipline. Until the habit is broken, we'll have to stop a conversation that starts in Red Hat's slack when we realize it's happening and restart it upstream. It'll take all of us reminding each other and interrupting those conversations to make it work.

Of course, there will always be room for downstream-only chat when we need to deal with a downstream-only issue - but, by and large, most of the things we talk about are appropriate to the community at large. Let's get those out in the open. It's hard but it's the right thing to do.

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[Adam Kaplan]

With regards to choice of platform, below is my experience with tools that I have encountered "upstream":

1. Slack - it's familiar to many in the cloud-native ecosystem. Unfortunately it costs $$$ if we want to retain chat history for more than 90 days.

2. Discord - a key differentiator is that Discord servers let you create an onboarding experience/tutorial, which is very useful to new contributors. I am less sure on costs + data retention policies.

3. Matrix - a true open source alternative used by Fedora + other upstream communities. Can be thought of as a successor protocol to IRC, with an ecosystem of supporting clients, servers, and other components. Matrix.org runs a public server instance.

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Adam Kaplan

He/Him

Principal Software Engineer

Red Hat

100 E. Davie Street

adam....@redhat.com