Unexpected Failure

[Wazamo]

I get an Unexpected Failure with the details below, every time I try to save a form either on the browser or xml, this only started a month ago.
When using offline version 1.22 and also online builder 1.26. firefox 19.0.2, java Java installed (Version 7 Update 17).
(InvalidCharacterError): String contains an invalid character
 code: 5
 INDEX_SIZE_ERR: 1
 DOMSTRING_SIZE_ERR: 2
 HIERARCHY_REQUEST_ERR: 3
 WRONG_DOCUMENT_ERR: 4
 INVALID_CHARACTER_ERR: 5
 NO_DATA_ALLOWED_ERR: 6
 NO_MODIFICATION_ALLOWED_ERR: 7
 NOT_FOUND_ERR: 8
 NOT_SUPPORTED_ERR: 9
 INUSE_ATTRIBUTE_ERR: 10
 INVALID_STATE_ERR: 11
 SYNTAX_ERR: 12
 INVALID_MODIFICATION_ERR: 13
 NAMESPACE_ERR: 14
 INVALID_ACCESS_ERR: 15
 VALIDATION_ERR: 16
 TYPE_MISMATCH_ERR: 17
 SECURITY_ERR: 18
 NETWORK_ERR: 19
 ABORT_ERR: 20
 URL_MISMATCH_ERR: 21
 QUOTA_EXCEEDED_ERR: 22
 TIMEOUT_ERR: 23
 INVALID_NODE_TYPE_ERR: 24
 DATA_CLONE_ERR: 25
 result: 2152923141
 filename: file:///C:/Program%20Files/KoBoForm/war/KoBoFormDesigner/E17F3945F6E5DD161A6AC1740F188B90.cache.html
 lineNumber: 1919
 columnNumber: 0
 inner: null
 data: null

[Patrick Vinck]

Please check with Chrome - there seems to be a current issue with Java when using Firefox. It appears to be independent of KoBoToolbox but we are looking into this.

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[Neil Hendrick]

Wazamo,
As Patrick mentioned, Firefox recently made a change that causes problems with file save. We are recommend ing that  users switch to working in Chrome, at least for the time being.

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[Jitka Hiscox]

Hi all,

when I launch the off-line Kobo version, it automatically launches in Mozilla. How can I make it open in Chrome?

j

[Neil Hendrick]

Is Chrome you default web browser?

☞§※☼✈☂☻

~Neil

[Jitka Hiscox]

Haha. That was classic. Now it is! Thanks Neil.

j

[Wazamo]

Getting the same on Chrome 26.0.1, and kobo form online 1.0.26  also with the extra explanation below: I may have to re-install older version of firefox

Uncaught exception: com.google.gwt.xml.client.impl.DOMNodeException: Error during DOM manipulation of: <?xml version="1.0" encoding="UTF-8"?><h:html><h:head><h:title ref="jr:itext('4C')">4C</h:title><model><instance/></model></h:he

    at Unknown.Ob(Unknown Source)

    at Unknown.Ajb(Unknown Source)

    at Unknown.rAc(Unknown Source)

    at Unknown.hBc(Unknown Source)

    at Unknown.sBc(Unknown Source)

    at Unknown.eSc(Unknown Source)

    at Unknown.mYc(Unknown Source)

Caused by: com.google.gwt.core.client.JavaScriptException: (InvalidCharacterError): InvalidCharacterError: DOM Exception 5

 code: 5

 stack: Error: An invalid or illegal character was specified, such as in an XML name.

    at _Bc (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:1930:34)

    at sBc (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:2916:46)

    at eSc (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:1196:48)

    at mYc (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:1324:516)

    at a$c (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:993:55)

    at Object.y$c [as Yc] (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:9:180)

    at mlb (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:3166:106)

    at clb (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:2576:61)

    at Object.qlb [as Xh] (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:3770:3523)

    at ilb (http://www.kobotoolbox.org/koboform/KoBoFormDesigner/0E160432DB85A10D1910BAFADF7766B6.cache.html:1368:26)

    at Unknown._Bc(Unknown Source)

    at Unknown.sBc(Unknown Source)

    at Unknown.eSc(Unknown Source)

    at Unknown.mYc(Unknown Source)

    at Unknown.a$c(Unknown Source)

    at Unknown.y$c(Unknown Source)

    at Unknown.mlb(Unknown Source)

    at Unknown.clb(Unknown Source)

    at Unknown.qlb(Unknown Source)

    at Unknown.ilb(Unknown Source)

[Neil Hendrick]

Wazamo,

This is happening when you try and save your file? From Main Menu>>Save to File?

Can you send me your XML survey by using Main Menu>>View Form Text>>  then copy and paste the XML into a notepad doc and save it.

[Wazamo]

Neil,

Thank you for the support, I think it was a problem with my version of java (7 update 17), I updated today to update 21 and the failures stopped, it had been quite frustrating  I will see over the week if I have any challenges, but with update 21 i have been able to save a new form I am starting in both Chrome and Firefox.

Best wishes

George

[Neil Hendrick]

that`s good to hear, Wazamo. I`ll make a note in case any other users have the same issue.

--Neil