Hi everyone,

We have just launched our new community forum at https://community.kobotoolbox.org. Please join us there to post support questions, suggest new features, look for collaborators, and learn more about recent upgrades. All posts from this list have been imported to the forum. We have put this Google Group into read-only mode.

Why are we moving?

As we are approaching 200,000 users, giving detailed 1-on-1 support to all KoBo users is becoming very difficult. We will be phasing out our direct user support in the coming months. Our support team will still assist you where possible on the forum. But we think users are ultimately better served if they can draw on the support from the large community of thousands of users in virtually every country and all timezones of the world. If your organization still requires dedicated professional support, please let us know at info@kobotoolbox.org. As part of this move, we are ending our different Google Groups. The new forum is also a much better platform as it supports voting for new ideas, marking answers as correct, and generally allows us to archive, tag, and organize questions and answers in a really useful way.

How to get started

* Go to https://community.kobotoolbox.org and click on 'Log In' in the top right

* Read the category descriptions to understand the best places to post your messages
* You can still use email to receive updates based on recent posts, and reply directly by email. Just go to Preferences>Emails>Enable mailing list.

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