Keeping our network hyperfast

[sup...@hyperoptic.com]

Hi Kishan,

Keeping your Hyperoptic service hyperfast and ultra-reliable is our number one priority. That’s why we continuously monitor our network to ensure you always get the best possible connection.

As part of this, we wanted to let you know that we’re planning some essential maintenance work at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR on 17/08/2025 23:00 - 18/08/2025 06:00.

Within this time we estimate the activity will result in a loss of connectivity for 3 hours .

This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.

We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible. If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111.

Thanks,

Igor Sabljak

Head of Customer Service Operations

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[sup...@hyperoptic.com]

Hi Kishan,

Keeping your Hyperoptic service hyperfast and ultra-reliable is our number one priority. That’s why we continuously monitor our network to ensure you always get the best possible connection.

As part of this, we wanted to let you know that we’re planning some essential maintenance work at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR on 18/08/2025 23:00 - 19/08/2025 06:00.

Within this time we estimate the activity will result in a loss of connectivity for 3 hours .

This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.

We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible. If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111.

[sup...@hyperoptic.com]

Hi Kishan,

Keeping your Hyperoptic service hyperfast and ultra-reliable is our number one priority. That’s why we continuously monitor our network to ensure you always get the best possible connection.

As part of this, we wanted to let you know that we’re planning some essential maintenance work at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR on 19/08/2025 23:00 - 20/08/2025 06:00.

Within this time we estimate the activity will result in a loss of connectivity for 2 hours .

This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.

We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible. If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111.

[sup...@hyperoptic.com]

Hi Kishan,

Keeping your Hyperoptic service hyperfast and ultra-reliable is our number one priority. That’s why we continuously monitor our network to ensure you always get the best possible connection.

As part of this, we wanted to let you know that we’re planning some essential maintenance work at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR on 20/08/2025 23:00 - 21/08/2025 06:00.

Within this time we estimate the activity will result in a loss of connectivity for 2 hours .

This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.

We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible. If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111.

[sup...@hyperoptic.com]

Hi Kishan,

Keeping your Hyperoptic service hyperfast and ultra-reliable is our number one priority. That’s why we continuously monitor our network to ensure you always get the best possible connection.

As part of this, we wanted to let you know that we’re planning some essential maintenance work at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR on 24/08/2025 23:00 - 25/08/2025 06:00.

Within this time we estimate the activity will result in a loss of connectivity for 3 hours .

This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.

We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible. If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111.