A reminder about tomorrow

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sup...@hyperoptic.com

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Sep 25, 2025, 6:01:34 PM9/25/25
to kishan_...@googlegroups.com
 
Hi Kishan,
 
We’re getting in touch to remind you about tomorrow.
As you know, as part of our commitment to providing you with the best possible service, we’re planning some essential maintenance on our network at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR.
 
We’ll be carrying out the work between 23:00 and 06:00, and within this time we estimate the activity will result in a loss of connectivity for 3 hours .
 
This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.
 
We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible.
If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111. We’re available 24/7.
 
 
Kind regards,
Igor Sabljak
Head of Customer Service Operations
 
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sup...@hyperoptic.com

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Sep 28, 2025, 4:03:21 AM9/28/25
to kishan_...@googlegroups.com
 
Hi Kishan,
 
We’re getting in touch to remind you about tomorrow.
As you know, as part of our commitment to providing you with the best possible service, we’re planning some essential maintenance on our network at Bishops Hill (Harbury Depot Phase 1) CV47 2SS #BAR.
 
We’ll be carrying out the work between 09:00 and 13:00, and within this time we estimate the activity will result in a loss of connectivity for 15 minutes .
 
This work will be carried out by Hyperoptic's skilled engineers, so there's nothing for you to do.

Once finished, your service will be restored automatically. Should you have any trouble getting back online, we recommend turning your router off for 10 seconds and then back on again.
 
We’re sorry for any inconvenience caused. We know downtime can be frustrating and will do our best to complete the work as quickly as possible.
If you have any questions, please contact us here, email us at sup...@hyperoptic.com or give us a call on 0333 332 1111. We’re available 24/7.
 
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