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Answer questions without judgement: When I started at BMO, I knew absolutely nothing about banking or finance in general. I was one step away from keeping all my money under a mattress. After noticing how lost I appeared in meetings, my boss took the time to explain how the business operated and what basic terms meant. Though he was surely busy with more important tasks, his incredibly patience astounded me and because of his early efforts I was able to spend the next 3 years contributing beyond a digital scope.