I had to delete my WhatsApp business account to be able to do the integration with HubSpot. But now I need to have the WhatsApp working again in my phone, but I have tried to reconnect with WhatsApp Business app on android and I never get the SMS, I then wait to resend SMS or receive a phone call and don't get either. Then WhatsApp say try again in 1 hour. This has been going on for several days and we need to contact customer through this WhatsApp, but I only receive the messages they sent on the Inbox, I can't send messages to a specif contact trough hubspot.
Please help, since if this doesn't work we will have to disconect the integration. Since it seems it's only usable to receive support or automations, but you can't use the WhatsApp Number for anything else.
You won't be able to. WhatsApp doesn't allow for a thirdparty app to be connected to WhatsApp Business and also have it on your phone. It's not only Hubspot I tried other integrations and realized it's Facebook directly. Hubspot is not the best for handling WhatsApp business but it's free with your subscription, so we use it for certain things with one WP number. You can handle it easier on facebook directly, with automated messages, but then you won't be connected to Hubspot. I'm sure HS will make their integration better soon. Cross fingers!
You have to disconnect it also from Facebook. In your business facebook account setting a WP number was created or you might already had it created. You have to erase it from Facebook for it to work again. WP business won't work on you phone if it's connected with any third party app, not only Hubspot.
I encountered the same issue. We disconnected the integration but still can't use the WhatsApp Business. Were you finally able to use the WhatsApp Business on the phone again? I tried re-installing the app but the same notification keeps popping up "WhatsApp is unavalilable, please try in 1 hour." Never received the SMS verification code either. It's been days. Anyone figured this out yet?
I encountered the same today. Was glad that I was able to integrate our Whatsapp Business Account to Hubspot but since I deleted the number (as per instructions), I can't re-register the app again on our phone and the desktop. We had no choice but remove the Hubspot integration and revert back to the phone app. It seems useless at this point. Such a hassle.
Yes, facebook doesn't let you use your phone app and any third party integration app at the same time. If your not looking for your WP number to be only a service or support number, with automations, it's best to just leave it connected to you phone.
I would recommend contacting HubSpot Support as this kind of issue requires deep troubleshooting and access to your account. They will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
If you go into Settings - WhatsApp - Siri & Search, there is a toggle for "Learn from this App". But at the bottom of that screen there is also a toggle for "Use with Ask Siri." Turn it off and Siri will call from the Phone app.
I can't believe that in 10 days no one had answered this question. I had the exact same problem with my husband's phone today. He got mad at me because his phone calls didn't ring on my phone because they went thru WhatsApp. I had to figure it out and fix it.
Have you by any chance changed that while abroad ? This is a feature your will appreciate if you're in a location where Whatsapp frees your data or celular use (like in Mexico), with AT&T plans for example. The other day I said something that had Siri from my HomePod use my phone) not Whatsapp to call someone in Mexico from my Canadian plan... (fortunately I realized this before encurring any long distance charge... I'd have prefered in such a case it would have gone through Whatsapp, while under wifi :)
So, yes. You can order the phone now BUT I would hightly recomend to preorder Fir batch (aka Librem 5 V2). You can do that now by ordering Librem 5 and then writing email to purism support with your order number and ask to put your order under Fir batch. In that way you will get your L5 Fir faster. If you are rich American, you can order both L5 Evergreen and L5 Fir. You will receive L5 Evergreen roughtly after 3 months. L5 Fir will take longer.
If I remember correctly, once you have a Whatsapp account set up, there is an option to use it from a web browser. If that is still the case, you could isolate the mobile application inside Anbox (for the rare case where you need to reverify your account or some such), and just use the browser version normally.
I use Whatsapp to keep in touch with my parents and relatives. My business partners also use it extensively. I would personally never want to use a Facebook product but asking practically 30+ people to change to a different tool is a little too much, especially when a lot of them are older folks who struggle with technology.
I can't imagine any sort of risk using WhatsApp. I use it all day. Never an issue.. All the people you call or message also have to be running WhatsApp too. Available on iPhone and Android, and also available on Windows and Mac if there is a linked phone.
DS, I'm Canadian and just returned from London using the Airalo app. It worked seamlessly. Note you do not have a phone number when using Airalo - just data. That's why people suggest What's App as you can't text. I recommend, and will be using Airalo on my upcoming trip to Mexico.
Also your provider might do WiFi calling, so you can call Canada for free, as long as you have a bit of data on your home plan. You just use your normal phone number, as you would at home, and you can call free, and take calls for free, from (and to) whatever country you are in (as long as your provider has it on the list of eligible places). Just another option. Must be on a "wired" wifi network, so not a hotspot from another phone.
One advantage of WhatsApp is that it supports end-to-end encryption, unlikes SMS texting and Facebook Messenger. So it's more secure than those others, if that's a concern. Apple Messages supports it as well but unless you have SMS blocked, then your privacy is at issue with SMS texts. Keep in mind that WhatsApp is owned by Facebook, which is a dealbreaker for many people, as periscope noted.
There are other apps available for messaging like Signal, which was co-founded by a former WhatsApp founder. Signal also supports text messaging and voice, video and group calling. The disadvantage is that not many people use it, so you would have to make sure your contacts have the same app you choose to message them with. That's one of the biggest advantages with WhatsApp - many people in the US and lots of people in Europe use it.
And there are no risks with Airalo that I know of. I used it in Germany and found the app very helpful after I downloaded and activated the eSIM. It has a great Help Center - better than other eSIM companies I've looked at.
Let's say your phone number is 111-222-3456. You set up WhatsApp and give that as your phone number, when you install the WhatsApp app on your phone. That is how people who want to call you can identify you - through your phone number (and your number may already be in their phone's contacts). But they don't call that phone number to call you with WhatsApp - they use the WhatsApp app instead. (You still need either WiFi or mobile data to make or receive calls.)
I started using WhatsApp when traveling to contact adult kids at home, and it continues to be our main form of communication...either by text or actual speach. VOIP? voice over internet? We all live is different cities and have iPhones or Android so it is the common app we can use. We can also make groups, so can share photos....which is my way to let them know Mom is alive and having a good time despite being half way around the world....and I only have to make one message to reach them all.
You can use video or non video calls.
It is also all encrypted.
A good feature is that if already set up on phone, if you change out your sim, it makes no difference. I was concerned about losing contacts, but it functioned the same in India as at home in Canada. So rather than flipping between sims or a dual sim, you can still message and speak with home despite a different phone number attributed to the local sim card.
My more frequent travel is not in Europe, but it was the common communicator in India and Costa Rica in the past 6 months. In India, the sim card guy sat beside me and typed into WhatsApp rather than try and deal with speaking or hearing and understanding English. Many businesses used it instead of email or voice phone there.
I communicated with guides in Costa Rica via WhatsApp. One in particular liked to use the vocal message system....like leaving voice message directly on an account.
I was using text messaging within Airbnb with my host in Madrid in 2017 and he said it went through his WhatsApp account.
More and more often, you will see businesses (particularly small businesses or hotels) providing their Whatsapp account details in their Contact page.
It actually was a bit of a lifesaver, particularly in Costa Rica, as I couldn't get a sim card before I hit rural and small town areas, but I had ample access to wifi.
ESim is quite different, but I'll be on that wagon once I upgrade my phone to be compatible.