Qlogic 3 Error Codes

[Glauco Schlembach]

ISSUETechnician/clinician is using a handheld programmer. Consumer says they would like to operate iLevel through a switch.

SOLUTION: Technician/clinician can contact Quantum Tech Support and have remote ECON connect through dealer-to-dealer access. QTS can perform advanced programming that the handheld cannot perform.

ISSUE: Consumer says Sip-n-Puff is hard to operate.

SOLUTION: Technician/clinician can contact Quantum Tech Support and have remote ECON connect with dealer-to-dealer access. QTS can check pressure and make adjustments that on-site technician/clinician may not be familiar and/or comfortable with. NOTE: Advanced programming of ALL drive control devices can be performed with IA.

ISSUE: Consumer is having trouble navigating the Q-Logic 3 menu.

SOLUTION: Provider can connect via end user, mirror their screen on the ECON-W programming station and walk the consumer through what they need to do.

ISSUE: Consumer heard that Q-Logic 3 can control IR devices.

SOLUTION: Provider can connect via end user and build menu trees for IR. Consumer or caregiver can then use the remote control to set the codes.

ISSUE: Consumer has been using Bluetooth, accessing the clicks through a switch. They want to access the clicks through the joystick.

SOLUTION: Provider can connect via end user and update the access method.

ISSUE: Consumer reports they are getting an error message intermittently.

SOLUTION: Provider can connect via end user to check the fault/ error log. If the issue cannot be resolved remotely the technician knows what equipment is needed to fix the issue or further test the problem.

ISSUE: Consumer reports they cannot tilt (or recline) past a certain degree.

SOLUTION: Provider can connect via end user, see where the angle stops, review the change log, identify any changes were made and determine if a trip is needed.

Quantum Rehab power chairs consist of a wide array of models, each incorporating various components to accommodate the comprehensive needs of individuals requiring a complex rehab product. The Edge 3 Stretto is one of the narrowest, most manoeuvrable power bases on the market! It is equipped with independent SRS (Smooth Ride Suspension), and optional 305 mm of iLevel power-adjustable seat height.

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