Access Password Retrieval Lite

[Alexandrin Chaples]

Ifyou're an administrator of your organization's Google Workspace or Cloud Identity account and you forgot your password, or you're a user and your administrator is unreachable, here's what you can do to access your account.

If you forgot your password or username, choose an option below depending on whether you added a recovery phone number or email address to your administrator account. If you're not sure, start with Option 1.

If you have a recovery email or phone number set up for your account, Google will send you a verification code. Follow the instructions to reset your password. Or, you might receive a message to enter an email address so support can contact you later.

If you're unable to recover your administrator account through the automated self-recovery flow outlined above, you may be able to use supported-assisted recovery. You will need to provide evidence of ownership of the domain name and the data within the domain.

After you submit the request, the support team will contact you for the next steps. In some cases, you may need to provide additional verification to make sure access is only granted to the rightful owner of the account.

CAUTION! The WD Security software uses your password to electronically lock and

unlock your drive. If you forget your password, you will not be able to access the data

that is on your drive or write new data to it. You will have to erase the drive before you can use it again.

Unfortunately for the safety of your own files you cannot get into the drive again without the password to access the files. One would need to wipe the drive completely for it to be useable again. This is for the best. Certainly you would not want anybody to be able to get their hands on your data by resetting such a password without your permission.

I believe Western Digital has a small disclaimer in the passport manual as a warning that forgetting the password will leave the drive locked up and unavailable for use. This being said, I am sorry if this is a frustrating experience for you. I hope the best!

OR you need a password recovery tool, choose amongst the list:

Hi @JoeySmyth , i understand these services are expensive, but i am considering to pay to recover my old time photos. yes, humans do make mistakes, and for the number of people watching this post, we have many of us who forgot/set up wrongly their passwords.

By default the first user's account is an administrative account, so if the UI is prompting you for a password it's probably that person's user password. If the user doesn't remember their password you need to reset it. To do this you need to boot into recovery mode (see also offical docs: RecoveryMode).

Boot up the machine, and after the BIOS screen, hold down the left Shift key (note that for UEFI BIOS you might need press ESC instead). You will then be prompted by a menu that looks something like this:

There is concern about this being a security vulnerability. It is not. You need to have physical access to the machine to do this. If someone has physical access to your PC, they could do far worse than change a password. When it comes to physical access, the battle for security is lost. Be wary of who you let on your PC.

Even setting a root password will not be successful, as one can simply boot with init being /bin/sh and have full root access. Again, given physical access, anyone with computer knowledge can do ANYTHING to your computer.

If you have a dual-boot (Ubuntu is installed next to Windows, another Linux operating system, or Mac OS X; and you choose at boot time which operating system to boot into), the boot menu should appear without the need to hold down the shift key.

After you select recovery mode and wait for all the boot-up processes to finish, you'll be presented with a few options. In this case, you want the Drop to root shell prompt option so press the ᛎ Down arrow to get to that option, and then press Enter to select it.

You'll then be prompted for a new password. When you type the password you will get no visual response acknowledging your typing. Your password is still being accepted. Just type the password and hit Enter when you're done. You'll be prompted to retype the password. Do so and hit Enter again.

If recovery mode is disabled, the method I would use is booting to a Live CD or USB. It could be the media you installed from or just another Ubuntu ISO you've downloaded and burnt. The process is fairly simple.

If you have a single-boot (Ubuntu is the only operating system on your computer), to get the boot menu to show, you have to hold down the Shift key during bootup. From the boot menu, select recovery mode, which is usually the second boot option. After you select recovery mode and wait for all the boot-up processes to finish, you'll be presented with a few options. In this case, you want the Drop to root shell prompt option so press the Down arrow to get to that option, and then press Enter to select it.

Then I got the Recovery Menu - but when I chose Drop to Root Shell Prompt (bottom item) I was root but couldn't reset the password - because the disks were Read Only. Type exitand get back to the Recovery Menu

Then again to Drop to Root Shell Prompt and I'm root and can write - sopasswd usernamehad me enter the desired password twice - then exit to go back to Recovery MenuResume normal bootand everything worked fine with my new password! I'm the only account on this box, and my password works with sudo so I apparently have Administrative Privileges.

I was having the same problem with my password and I tried everyone's suggestions but none worked for me. So I tried some of my own and this is what worked for me... "Keep in mind I can NOT explain why it worked, all I know is it worked...

Note: (Here is the part I can't explain. After trying everything, and nothing working, I finally just started trying all the options here one at a time. When I tried the "grub Update grub boot loader" and then followed the rest of the steps all was well and password was reset.)

The password is the second group of characters after YOUR_USERNAME, between the two colons. You can replace this with a other password, for example, you could replace the existing password string (truncated for clarity):

If you do that however and happened to have used an encrypted /home directory for that username you are likely not to gain access to the files in your /home directory (and if you do then Ubuntu should be uninstalled...)

For me, on Ubuntu 16.04 VM installed in VirtualBox, when I boot into (with shift held before booting the VM) the root prompt, I always get Give root password for maintenance (or type Control-D to continue), finally I hit e at the GRUB menu with the newest recovery kernel selected in Advanced Options for Ubuntu

Then there is the question about the rest of your network. As you have been told, the IP address you see for the computer, 10.0.0.100, suggests that you have a second router on your network. The computer is getting its address from something else. Not your R6300v2.

> [...] The router gives me legit IP addresses of 193.168.1.1 for the

> router and 192.168.1.2 for my computer - reset from 10.0.0.1 for the

> router and 10.0.0.100 for the computer, but I still can't get into the

> GUI or past the password-recovery prompt. [...]

Are you trying to say that your computer formerly had a "10.0.0.x"

address, but now has a "192.168.x" address? "10.0.0.x" suggests the

presence of another router. Are you sure that you're talking to the

right one?

Came home to find I had no Internet access. Could not get into the router GUI, so tried hard reset. Router GUI came up in Set Password Recovery mode, so gave it the serial # and answers to two security questions.

If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.

As I said: I have done a factory reset several times. To be clear: Holding the Reset button while powering-up, until the Power light begins to blink.

When it's "up," ipconfig says my IP address is 192.168.1.2, and the router is at 192.168.1.1

Connecting via IE or Chrome to the gateway address: The router does not accept the default login of "admin" and "password" and bumps me to the password-recovery after a couple of attempts. It asks me the two questions I answered after the first factory reset, it offers the password I'd set, and then just goes into a loop of refusing the login of "admin" and the password I'd set.

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