Kindle 3, few questions..Please help.

[Dilip]

Got our kindle 3G+Wifi in 3 business days. Great speed..!!
I had directly booked kindle from Amazon on 3rd of Feb. I have
received it on 7th Feb at 4:00 pm.

Packaging was good from DHL and Amazon. It is a great device.
I have two questions though:

1) Would Amazon be re-imbursing the export deposit (60$) back to me?

2) The kindle screen flickers everytime a key on the keypad is pressed…
Is this an problem OR is this the way the device works..?

[sumit sinhal]

Dear Dilip ,

Answering the 2nd question . I bought my kindle from Shopyourworld.com but am not facing the problem regarding the key issue.
So, i think u should writwe them ur problem directly to their official customer readdressal mail address.

regards,
sumit

[Vivek Balaraman]

Hi Dilip,

Also answering the 2nd question. If there is still a problem after trying the reset suggest you contact Amazon Support. I also had / have a problem and had communicated a problem on their Kindle support page.

This is the response I got. It suggests you leave your phone no on their website and they'll call us back.
------------------------------------------------------------
Hello,

I'm so sorry to hear the problems with your kindle. To better assist you with this issue I suggest you to contact us through phone.

Please give us a call to speak with our Kindle specialist who will be able to discuss the problem in detail and try some real-time troubleshooting to resolve the issue to your satisfaction or see if you need a replacement.

You can reach us by phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:

http://www.amazon.com/kindlesupport

When you visit our website and select Contact Us, click on the "Phone" tab, enter your number, and we’ll call you right back.

Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-866-321-8851 or 1-206-266-0927 if you're calling from outside the U.S.

We hope you can call us soon so we can help solve this problem quickly.

Best regards,

Syeda H
Amazon.com

[Amit B]

Hi Dilip,

Congrats on the new purchase.

I have one doubt whether the flickering is really a problem.

Because kindle device uses e-ink, and in this whenever you turn to say a new page. or go back to home etc, there will be a flicker.

I suggest you watch some video from youtube to make sure that your device is behaving in the same way.

Keep kindling :))

--

Amit

On Tue, Feb 8, 2011 at 1:21 PM, Dilip <dilip....@gmail.com> wrote: