Error while creating plan: Invalid catalog for tenant

[Michael John Paje]

I need help cause I've been experiencing "Error while creating plan: Invalid catalog for tenant" error when creating plan, it is not consistent cause sometimes it works and sometimes it doesn't. Also when it does not work it will continue to not work. I don't know the cause because the error is very vague. 

[karan bansal]

Hi Michael,

So the same catalog gives error intermittently? Could you please share the catalog xml file here. 

Also, could you please try with latest version of Kaui, we have added more detailed error logging in there. We also have a catalog validation tool at https://cloud.killbill.io as well as this endpoint can prove helpful in pointing out the error. 

Regards

Karan

[Michael John Paje]

Hello karan,

Yes it is intermittently. I only experience it when I am creating a new plan and not when uploading an XML file. 

Attached is the catalog that we use.

Regards,

Michael

[karan bansal]

Hi Michael,

I have tried uploading this catalog multiple times over and seems to work fine every time. Also validated it using the catalog validation tool at https://cloud.killbill.io and it comes back as valid. 

Did you notice any error in Kill Bill logs for the time when the catalog returned as invalid? 

Regards

Karan

[Michael John Paje]

Hello Karan,

Yeah I haven't experienced it having error when uploading it as an XML. I only experience it when creating a simple plan on Catalog Configuration. It just returns the Invalid Catalog Error.

Regards,

Michael

[karan bansal]

Hi Michael,

Could you share the details that you are adding while creating the new plan. Are you noticing any error in the logfiles? I did try to add a new plan and it did seem to work ok.

Regards

Karan