cancel date set in the future, beyond the billing_end_date when cancelling immediately.

[tenchiro]

Here you can see the cancelled_date is set at some arbitrary point a few hours beyond the actual time the subscription was cancelled (w/ IMMEDIATE through Kaui). The billing_end_date  does accurately reflect the cancellation time, and the entitlement seemed to go away, but cancelled_date could not be used, and state was always ACTIVE and never moved to CANCELLED.

Those seemed like the most obvious fields to use, so I was surprised. There might be a good reason, I just couldn't figure it out.

But using the billing_end_date seems to be a viable workaround.

• {subscription_id: 'bda696b8-0fc0-4c9f-8107-875dca23afcd', entitlement_id: null, bundle_id: 'fe028b48-547a-4105-a3a5-633eb3702d3c', ...

1. billing_end_date: "2026-05-08T04:07:30.000Z"
2. billing_period: "MONTHLY"
3. bundle_id: "fe028b48-547a-4105-a3a5-633eb3702d3c"
4. cancelled_date: "2026-05-08T09:46:27.000Z"
5. catalog_effective_date: "2026-02-26T00:17:00.000Z"
6. category: "BASE"
7. charged_through_date: "2026-06-07"
8. entitlement_id: null
9. phase_type: "TRIAL"
10. plan_name: "individual-monthly"
11. product_name: "pilot-individual"
12. start_date: "2026-05-08T02:49:57.000Z"
13. state: "ACTIVE"
14. subscription_id: "bda696b8-0fc0-4c9f-8107-875dca23afcd"
15. [[Prototype]]: Object

[karan bansal]

Hi there,

Could you please confirm which endpoint are you using. There was an issue with the date and state in earlier versions and it was fixed in later versions. I tested this using KB 0.24.16 and Kaui 4.0.15 and below shown endpoint.The state and cancelled date got correctly updated. 

Endpoint used : http://localhost:8080/1.0/kb/subscriptions/dce0d567-72e0-420c-b19d-46ecc9ba4806?audit=NONE

Results : 

{
  "accountId": "1e37582f-95cc-44ba-b8d6-9530f17b85ee",
  "bundleId": "f2859a8b-4005-4268-b213-278df54d1f98",
  "bundleExternalKey": "f2859a8b-4005-4268-b213-278df54d1f98",
  "subscriptionId": "dce0d567-72e0-420c-b19d-46ecc9ba4806",
  "externalKey": "dce0d567-72e0-420c-b19d-46ecc9ba4806",
  "startDate": "2026-05-01T01:46:16.000Z",
  "productName": "Prod_A",
  "productCategory": "BASE",
  "billingPeriod": "MONTHLY",
  "phaseType": "EVERGREEN",
  "priceList": "DEFAULT",
  "planName": "Plan_A",
  "state": "CANCELLED",
  "sourceType": "NATIVE",
  "cancelledDate": "2026-05-14T01:46:16.000Z",
  "chargedThroughDate": "2026-06-01",
  "billingStartDate": "2026-05-01T01:46:16.000Z",
  "billingEndDate": "2026-05-14T01:47:50.000Z",
  "billCycleDayLocal": 1,
  "quantity": 1,
  "events": [....]

}

Regards

Karan