KiGoo working but pops up 'SinkHelper' error each time a folder is selected.

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davi...@gmail.com

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Nov 26, 2008, 12:18:14 AM11/26/08
to KiGoo
I just installed KiGoo on top of a fresh (activated) copy of Outlook
2007 with SP1. My mail profile uses IMAP to connect to my gmail
account, as per Google's instructions. As soon as I launched Outlook,
I got the gmail login pop-up dialog, but also got an error (see
below). Every time I select a different mail/contact/calendar folder,
I get the exact same error. KiGoo synchronization seems to be
working, as my gmail calendar/contacts did show up. But the error
shows up every time I select a different folder.

Details in the error pop-up:
====================

AddinExpress.OL.OlExplorerEvents_SinkHelper error:

Error occured in
OlExplorerEvents_SinkHelper.AddinExpress.OL.IExplorerEvents.BeforeFolderSwitch .
See 'Details' section to get more detailed information about the
error.

Detailed technical information follows:
---
Date and Time: 11/25/2008 10:10:40 PM
Machine Name: PIKE
IP Address: 192.168.1.2
Current User: PIKE\David

Application Domain: C:\Program Files\KiGoo\Insight\
Assembly Codebase: file:///C:/Program Files/KiGoo/Insight/
AddinExpress.OL.2005.DLL
Assembly Full Name: AddinExpress.OL.2005, Version=3.8.921.2005,
Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 3.8.921.2005
Assembly Build Date: 7/10/2002 1:06:50 AM

Exception Source: QSControlManager
Exception Type: System.BadImageFormatException
Exception Message: Invalid access to memory location. (Exception
from HRESULT: 0x800703E6)
Exception Target Site: adxOlFormsMgr_OnError

---- Stack Trace ----
QSControlManager.AddinModule.adxOlFormsMgr_OnError(sender As
Object, e As ErrorEventArgs)
AddinExpress.OL.2005.DLL: N 00000 (0x0) JIT
AddinExpress.OL.ADXOlFormsManager.ProcessError(e As Exception,
sender As Object, whereHappened As String)
AddinExpress.OL.2005.DLL: N 0051 (0x33) IL
AddinExpress.OL.ADXOlFormsManager.DoExplorerBeforeFolderSwitch
(ExplorerArgs As ADXOlExplorerArguments, NewFolderExplorerArgs As
ADXOlExplorerArguments)
AddinExpress.OL.2005.DLL: N 0939 (0x3AB) IL

AddinExpress.OL.OlExplorerEvents_SinkHelper.AddinExpress.OL.IExplorerEvents.BeforeFolderSwitch
(newFolder As Object, cancel As Boolean&)
AddinExpress.OL.2005.DLL: N 0069 (0x45) IL


Andres Mumenthaler

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Nov 26, 2008, 1:56:04 PM11/26/08
to KiGoo
Hi David,

This error is caused by an addin that is installed by KiGoo in some
rare occasions and in rare configurations .
I suggest you make a change in your regedit file. For it:
1. Close Outlook
2. Go to Windows Start button – All Programs – Accessories – Run
3. Type “regedit” and press “OK” button
4. Then, go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
\KiGooAddin.AddinModule
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
\QSControlManager.AddinModule

In both, ight click over “LoadBehavior”, select “Modify” and change
the “value data” the number 3 by the number 2.

In the next version, it is fixed.

Best regards

Support Team


On 26 nov, 02:18, davidn...@gmail.com wrote:
> I just installed KiGoo on top of a fresh (activated) copy of Outlook
> 2007 with SP1.  My mail profile uses IMAP to connect to my gmail
> account, as per Google's instructions.  As soon as I launched Outlook,
> I got the gmail login pop-up dialog, but also got an error (see
> below).  Every time I select a different mail/contact/calendar folder,
> I get the exact same error.  KiGoo synchronization seems to be
> working, as my gmail calendar/contacts did show up.  But the error
> shows up every time I select a different folder.
>
> Details in the error pop-up:
> ====================
>
> AddinExpress.OL.OlExplorerEvents_SinkHelper error:
>
> Error occured in
> OlExplorerEvents_SinkHelper.AddinExpress.OL.IExplorerEvents.BeforeFolderSwi­tch .
> AddinExpress.OL.OlExplorerEvents_SinkHelper.AddinExpress.OL.IExplorerEvents­.BeforeFolderSwitch
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