First Name/Last Name

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Mizio66

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Jan 21, 2009, 8:33:03 AM1/21/09
to KiGoo
Hi.
Trying to use Kigoo to sync Gmail and OL2007, I found out that a
contact perfectly setup in OL with First Name/Last Name is not copied
correctly in Gmail via Kigoo: the 2 fiels stay empty, also as Full
name. The only field retrieved then in Gmail is the File As.

Can you fix this?

Thanks

Andres Mumenthaler

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Jan 21, 2009, 12:30:34 PM1/21/09
to KiGoo
Dear user,

Gmail and Outlook have not the same fields. In Outlook you have the
fields: Title, first, middle, last and suffix and in Gmail Contacts
you have only the “Name” field. So, if you create a contact from KiGoo
with all these fields, they will be displayed in the field: "name" in
Gmail contacts.
In the same way, if you create a contact from Gmail filling the “Name”
field, KiGoo can not distinguish which is the first name, middle etc..
As well, a contact could have more than one last or more than two
names and it is impossible that KiGoo detects which is one.
For this, when you create a contact in KiGoo filling Title, first,
middle, last and suffix and then click over “Full Name” field, all the
fields are empty.

I hope to have answered your question.

Support team
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