The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC.
thanks for your quick reply IIIaass. I have downloaded all the windows support drivers from bootcamp assistant but nothing seems to be working, reinstalled, repaired the drivers etc. it says 'driver error' could you send a link to correct driver for wireless keyboard. Maybe, it is the driver!
I installed bootcamp the both to a mac mini, and everything works fine there (wireless keyboard too), but for the installation onto a macpro late 2013 everything works fine, WI-FI, GPU, wireless mouse, BT, etc. all of the drivers are OK, with the exception of the wireless keyboard where the bluetooth manager says: Driver Error.
You have to go to "Device Manager" (right click on Start: Device Manager option), at the HID leaf (that stands open 'cause of a driver error), simply uninstall and delete the wrong driver. Magically everything works fine, and the wireless keyboard will be reported on the Keyboards leaf of the Device Manager.
This didn't work for me. I have exactly the same problem. It says "driver error" for the keyboard, while the magic mouse works fine. If I delete the driver, it shows a "System Administrator's Keyboard" is connected with bluetooth, but the keyboard still doesn't work.
Open Control Panel, under the Clock, Language and Region heading click Change input methods, you should see your language, click on Options, in the Input method section you should see two entries, remove one and keep Italian as the primary input. Also, Press the shift key on the keyboard and then the "" keys and check if it helps.
In Device Manager, uninstall and reinstall the keyboard software:
In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.
To disable, or enable, the function key (fn) in the BIOS, do the following steps.
Hold the power button for at least five seconds to turn off the computer.
Turn on the computer and immediately press the f10 key repeatedly, about once every second to open the BIOS setup window.
Press the right-arrow or left-arrow keys to navigate to the System Configuration option.
Press the up-arrow or down-arrow keys to navigate to the Action Keys Mode option, and then press the enter key to display the Enable / Disable menu.
Select the desired mode:
Disabled: Requires pressing and holding the function key (fn) while pressing one of the f1 through f12 keys to use the action indicated on the action key.
For example, on some computer models, if the Action Keys Mode is Disabled, pressing the f11 key will minimize and maximize a web browser if open. Alternatively, pressing and holding the fn + f11 keys will mute the sound.
The action keys may vary depending on the model of notebook.
Enabled: Requires pressing only one of the f1 through f12 keys to use the action as indicated on the action key.
For example, on some computer models, if the Action Keys Mode is Enabled, pressing f11 will mute the sound as indicated on the action key. Alternatively, pressing and holding fn + f11 will minimize and maximize a web browser if open.
The action keys may vary depending on the model of notebook.
Press the f10 key to save the selection and restart the computer.
The function key (fn) option can be reset at any time.
Ok @MrRobot , but use the on screen keyboard is not very useful... The last time HP had reported my pc, had also sent me the usb to restore my PC. Do you think that with this usb could fix something, or it's not worthwhile to format the pc from the beginning? (Because I've already done it with the recovery manager).
The keyboard does definitely send the "CTRL RIGHT" key value. This does not surprise me, because in most keyboard layouts the key to the right of the "ALT GR" is indeed the CTRL RIGHT. But not on this Italian keyboard layout. There the key on that position is marked > by holding the shift)
Recently after my laptop starts up, the built-in keyboard stopped working. I solved this problem before by going to the Device Manager and updating the driver, but now when I try to to that it shows the following: "Windows cannot start this hardware device because its configuration (in the registry) is incomplete or damaged. (Code 19)." It's apparent that the driver became corrupted. I uninstalled it and went to the HP Support Assistant, but it didn't find any new drivers. Is there any way to get the driver from another location?
I restarted my computer again, and the problem reapeared. I tried to use the new account, and the keyboard was still not working. As I type this, I am performing another system restore to temporarily fix it again. If you have any other solutions, I would be glad to hear them.
Thanks for the reply. I did verify that an external keyboard does work (I'm actually writing this on the affected computer). I did try using the Recovery Manager as you said, but I can't seem to find any keyboard drivers to install through it.
Also, it's worth noting that I did try doing a system restore to see that it will do anything and it worked, even though it told me that it couldn't be finished. The keyboard now works, but I'm sure that the next time I restart the computer, the keyboard driver will become corrupted again. Is there any way to prevent that?
Thanks again for the reply. I made another administrator account, as you told me to do. I have never logged in to it and have never interacted with it. Last night, it seems that my computer restarted itself for updates, and the keyboard still works. I'm not completely sure if this means the issue is resolved, so I'll stay wary for now. If the problem returns, I'll be sure to let you know.
It looks like, creating the new account could have triggered the updates to go through, however, to ensure the issue is completely resolved, I recommend you work on it for a few days and if the issue shows its ugly face, try using the new user account to check if that works.
The only thing I can think of is that this model of Dell Precision was not tested in the Fall Creator update back in OCT17 by Dell. Drivers were not updated, so either some other driver might work or there is no telling if something could hose the drivers all together. It also could be possible that Windows 10 is not supported for this machine all together.
Another possibility is that someone could have plugged something into the USB ports causing Windows to flake out for I/O device drivers. I did one more test and was able to read/write a flash drive, but not a desktop scanner or other brand/model keyboard and mouse.
I was having this same issue, just with a different model of keyboard/mouse (Dell machine and wireless keyboard/mouse combo) and after uninstalling the KB4074588 update like michellelieske suggested, the issue was resolved. I was able to remote into the machines and uninstall that way. My best guess is that it was a registry change made by the patch that caused the issue.
The issue was that most USB devices would not be recognized, as well as the touch screen would not work. The USB devices would return a code 28. For example, plugging in a mouse would cause the red light on it to appear for several seconds before turning off. I had tried disabling selective suspend by editing the registry and a lot of other unsuccessful items.
My keyboard is not working. I believe I might have accidentally removed keyboard driver. On turning my laptop on, I get password screen. How do I get back keyboard driver back? I recently upgraded to Ubuntu 18.04.
I have a Dell XPS 15 9500 and suddenly my keyboard has stopped working save for a view certain keys( power button, F5 key, and keys F6+F7) around the same time I've been updating multiple drivers on quick driver updater( I'm sure that had anything to do with it I'm simply providing context). Upon further investigation I have discovered that the driver called ELAN Keyboard Filter Device is displaying the following status: windows cannot start this Hardware device because it's configuration( in the registry) is incomplete or damaged (Code 19). I have already attempted to update the driver or to disable it and then re-enable it with no results. What should I do now?
I hope that will provide even more context. I really want to get this resolved as quickly as possible because I require this computer for my college work and definitely I need it in working order. Please help me!
Roll system back to the most recent successful configuration of the registry, restart the computer in Safe Mode and select the Last Known Good Configuration option. Hopefully this will finally fix the computer's keyboard.
Now I'm not sure what it should look like exactly, but comparing it with my other computers I found that in the "UpperFilters" entry, I had "kbdclass vmkbd" on the XPS, and only "kbdclass" on my other computers, so I removed the vmkbd part, close the registry editor, rebooted the XPS and my keyboard was back!
7fc3f7cf58