Unexpected error when authenticating with identity provider - keycloak integration with PingIdentity

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Bob

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May 9, 2022, 4:18:13 PMMay 9
to Keycloak User

Getting error of ::
We're Sorry...
Unexpected error when authenticating with identity provider

When trying to login to Keycloak via the OIDC after integrating with PingIdentity

Any more documentation on this or where to isolate the error on the Ping side?

pingerr.png


2022-05-09 15_16_01-Log in to realmz — Firefox Nightly.png
2022-05-09 15_15_48-Log in to realmz — Firefox Nightly.png

Tony Harris

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May 10, 2022, 3:42:00 AMMay 10
to Bob, Keycloak User
I would start by making sure you have the event logging turned on for the user based events and take a look in the keycloak log output.  One or more of these usually gives you more information about the issue.

Tony

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