belchar chetwin almedah
Kathleen Denson
I have had a similar issue issue for 4 days except that I see everything but my queue, recently watched and new arrival categories. Very frustrating as this suddenly happened with no changes to any of the setup in my home and affects 2 ATV's the exact same way. I spent 20 minutes with Netflix support on phone and got nowhere.
My issue was limited to yesterday afternoon. It worked fine before that, and now seems to be back to normal. I think it must've been a Netflix problem, and whatever it was, they seem to have cleared it up.
I've already tried the hard reboot and rebooting router and modem too. Also tried logging in and out of netflix. And resetting ATV. No luck on any. I feel it has to be something on the Netflix end since it effects both of my ATV units and nothing has been changed or updated on any of my network or devices to trigger this. I also had the general no connection at all issue last night several other users have reported. I've been at work all day so I'll have to wait to check again till I get home.
I am having the exact same issue. It just started a few days ago. I have tried everything I can think of to fix the problem including all of the things mentioned here. Has anyone figured out a solution?
Same thing out here in Hawaii. Netflix is not the same experience when I can't browse from the sofa with a remote in my hand. Besides, the Netflix queue on Apple TV is kind of a hassle for navigation (which is my only option at this point). After reviewing a title in the list, the "cursor" automatically jumps to the top of the queue when I use the "back" button! Not a problem if you only have a short list, but I have nearly 100 titles there, so I spend a bit of time scrolling to where I left off.
I have had a similar issue. It started a couple of days ago. On the ATV, I try clicking on Netflix, but nothing happens. I have tried rebooting, doing a factory reset, resetting my router, etc... I called Apple and they said that I needed to pay $30 in order to speak to a representative. I have an internet connection because I can go to youtube or access the iTunes store. Does anyone know how to fix this?
I can get thru the netflix menus, but then am told I am not connected to netflix, error 104. I can see things fine on my desktop (ahrd-ethernet connection) and I can see youtube on my apple TV. Same problem with MLB.
The lack of proper frame rate match has me using Roku less and less. Almost every major original series or movie on almost every major streaming service is now shot and delivered at a true 24.000fps, which causes stutters on every Roku device during playback. This includes Netflix, Disney+, and Prime Video.
What's more, current Roku devices don't even support proper integer refresh rates, which means even if the channel does support Roku's frame rate match feature, it will still display 24.000fps content at 23.976hz, which does nothing to solve the stutter problem.
You've been beating this to death for 3 years. Why would you still use a Roku? No one who uses one cares. I've always used frame rate matching, currently on a Samsung that I sincerely doubt is capable of 120Hz or better refresh. I have no idea what you're seeing, but frame rates are hardly standardized. Look at "Doc Martin" on the Roku channel: 60p. On Tubi: 24p. Pluto: 60p. Vudu: 50p (probably the only one that got it right, but the cameras they used could be set for anywhere from 5 to 75 fps, so who knows?). The one thing that I can see the Samsung do is that a 50p input forces "judder reduction" to the max and it can't be manually overridden. That doesn't happen with 24p or 60p stuff.
Few years before, roku premiere+ used to match frame rate for all the apps. Based on that experience, I recently bought roku ultra. Only youtube, vudu and prime displays automatically at 24p if the source is 24p. Netflix, apple tv, and disney+ videos are converted to 60fps. I have to go back to apple tv 4k.
We understand that you are experiencing issues with the frame rate on some of your streaming apps. We would recommend taking a look at our Support page for more information regarding this: How to change the display refresh rate to match the native format of each movie, video or TV show. Additionally, you can try adjusting the display settings on your TV to see if that makes a difference.
There is no framerate settings in the TV. The TV is capable of displaying 24p, 25fps, 50fps, 30fps and 60fps based on the source. Other devices such as fire tv, apple tv, etc. are automatically sending the native frame rate of the movie. I have the match frame rate set in roku under advanced display settings.
The roku interface is seen at 60fps by the TV. Amazon prime and youtube apps have no problem changing the framerate to 24p if the video source is 24p. It is mainly the netflix and disney+ apps. Though the source of video is 24p, roku is converting the video to 60fps and so the movies are not smooth.
I'm glad it's not just me. This is an absurd thing for Roku to not provide, given the amount of content being put out in actual 24.000fps now. I love my Roku's, but the lack of some of these features is head scratching and the total lack of actual feedback from support is always concerning. There are lingering years long issues that have just gone unresolved.
It's almost like we need to write in to the larger tech sites and Youtube channels that cover this stuff and start asking them to bring this stuff up so more eyes get on it and maybe some pressure gets put on Roku to fix this stuff.
Apple tv can match framerate in all apps except youtube. Android devices can do as well but you have to use kodi with addons. In roku, though it won't match the framerate, there is a workaround to lock the framerate to 24p - you can use it if you know for sure that a movie in say netflix, streams at 24 fps.
Fire stick has a remote shortcut where you can manually change the framerate to anything. But there is no way to find the streaming framerate for a netflix show/movie - you have to try changing to a different framerate until the video is smooth
I'm realistic. They can't support everything, but framerates should be supported and for me, the should absolutely implement CEC volume control for the Roku app. It seems an unbelievable oversight that the app can't control volume.
90f70e40cf