Looking for a job-Please Sambaza
7 views
Skip to first unread message
erastus
Apr 17, 2010, 4:35:12 AM4/17/10
to Kenya National Youth Forum
Hi good people,
Am currently looking for a job and any help will be highly
appreciated. I have pasted my CV in reference to that. Reach me
anytime on 0721549114 or 0722696851.
Kind regards.
Erastus
ERASTUS OMIL OKOTH
P.O.BOX 5394 NAIROBI
MOBILE: 0721549114/ 0722696851
E-MAIL: erast...@gmail.com
DATE OF BIRTH: 31/01/1979.
MARITAL STATUS: MARRIED.
SEX: MALE.
CAREER STATEMENT
• I am committed to providing leadership, development and
opportunities that bring true positive changes in people’s lives, be
it in the private and/or public sector or within the Civil Society.
• Interested in working for a progressive organization, and or an
institution that will offer me a dynamic and challenging environment
of good prospect in career advancement.
• To initiate, plan and conduct research.
• To participate in planning development, implementation, evaluation
and monitoring of activities / projects.
• To manage men, material, provide leadership and supervision
services.
CORE SKILLS AND STRENGHTS
• Through personal initiative have been able to develop a prolific
career in the lower management and telecommunications.
• Perfected my Computer literacy particularly in Microsoft Office
suite applications and the Windows Operating Systems through
constant and regular use of owned P.C and Internet
• Perfectly managed the branch assignments and performances in terms
of sales, operation and procedures.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Enjoy rapport building and customer interaction.
• Professionalism and confident.
• Target driven and self-motivated.
• Strong persuasive skills.
• Able to work in a highly dynamic environment and able to multi-task.
• Developed and so far influenced key healthy contacts and networks
with my customers, colleagues and seniors
• Ready to learn, tolerate, respect and accommodate other people’s
cultures, behavior and characters.
PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS
G4S SECURITY SERVICES LIMITED.
Designation: Communications Center Operator
March 3, 2008- Date.
Responsibilities:
• Deliver world class customer service and build customer satisfaction
and loyalty.
• Provide effective and timely resolution of a range of customer
inquiries.
• Strive for one-call resolution of customer issues.
• Complete ongoing training to stay abreast of product, service and
policy changes.
• Strike a positive and cooperative tone with both customers and
coworkers.
• Increase the customer experience by providing information on new
products, rate plans, and services through up selling opportunities.
• To act and disseminate information as well as controlling company
operations inside and outside office hours using radio communication.
• Communications- Including use of email, telephone intercoms, mobiles
and voice recorders.
• Generation and presentation of reports of incidents, operations,
alarm activity and customer information among others.
• Effective liaison with both internal and external customers.
• Administrative functions e.g. Good record keeping, data base
management including crime profiles and facilities management.
• Investigations- Observation techniques including physical and CCTV
surveillance techniques intelligence i.e. information gathering and
interpretation.
• Monitoring equipment operations- To include intruder and firearms
vehicle tracking, access control, ATMs, CCTV and building management
services including GUI.
• Manned guarding operations including patrols, special event
management, access control, VIP protection, environmental and
occupational health safety response, first aid and fire extinguishing.
• Elementary use of electronic security systems.
• Basic risk management including situational crisis disaster
management, computer security and electronic security, electronic
patrol of Cash in Transit operations including route planning,
collections and deliveries monitoring surveillance etc.
COM21 LIMITED (SAFARICOM AUTHORIZED DEALER)
Designation: Branch Manager/Team Leader
2nd November 2006 – 31st May 2007.
Responsibilities:
• Responded to customer inquiries and requests and resolved issues
efficiently and professionally.
• Exercised strong interpersonal communication skills with customers
and department personnel.
• Accepted assignments with an open, cooperative, positive and team-
oriented attitude.
• Utilized communication applications to efficiently assist customers
and agents.
• Managing all the branch assignments, specifically: preparing of
invoices & deliveries to clients
• Liaising with other Departmental heads to offer solution to customer
in the rapid growing telecommunication industry.
• Managing a team of 15 staff & overseeing the branch performance; in
making sure that procedures and company policies are adhered to and
respected. In addition, I played an advisory role on all human
resource issues at a branch level, effectively monitoring staff
internal communication
• Liaise with both the assistant team leader & the sales supervisor to
develop and implement plans to achieve the company set objectives,
especially for Sales Representatives.
• Contribute in identifying a need for new products and services and
proposing to relevant heads of department for a way forward.
• Keeping inventories and records of stocks and other materials in the
branch.
CORTES DU RHONE
Designation: Floor Supervisor
November 2003-October 2006
Responsibilities:
•Oversee the overall running of daily activities.
•Supervise staff activity ensuring efficiency.
•Training and induction of new staff.
•Ensuring that proper records are maintained and reconciled.
•Reporting to senior managers on daily activities and occurrences.
•Constant liaising with customers to create good relations.
•Attend to customer grievances in an amicable manner.
EDUCATIONAL BACKGROUND
1999-2003: Maseno University
Bachelor of Education (Economics and Business Studies)
Second Class Honors.
1994-1997: Maseno High School
Kenya Certificate of Secondary Education-B Plain.
1986-1993: Freehold Primary School
Kenya Certificate of Primary Education-78 Points.
FIELD WORK AND TRAINING COURSE
• Training in ‘Excellent Customer Service Delivery’ at Customer
Service Consulting Company.
• Trained as a Research Assistant and lead a team of researchers.
• Proficiency in usage of the Retail Management Systems, which is a
Point Of Sale Program.
• Proficiency in usage of Oryx Computer Systems.
REFEREES
I. Mr. Alfred O. Otunge- Financial Advisor, Old Mutual Kenya. Tel:
0722762244. Email: aot...@oldmutualkenya.com
II. Mr. Evanson J. Kimacia- Businessman, Nairobi. Tel: 0721739005,
0711838938. Email: evanson...@yahoo.com
III. Ms Jessica W. Mwangi- Underwriter, Blue Shield Insurance Company,
Nairobi. Tel 0722696852. Email: jni...@yahoo.com
--
You received this message because you are subscribed to the Google
Groups "Kenya National Youth Forum" group.
To post to this group, send email to kenya...@googlegroups.com
Subscription settings: http://groups.google.com/group/kenyayouth/subscribe?hl=en
Am currently looking for a job and any help will be highly
appreciated. I have pasted my CV in reference to that. Reach me
anytime on 0721549114 or 0722696851.
Kind regards.
Erastus
ERASTUS OMIL OKOTH
P.O.BOX 5394 NAIROBI
MOBILE: 0721549114/ 0722696851
E-MAIL: erast...@gmail.com
DATE OF BIRTH: 31/01/1979.
MARITAL STATUS: MARRIED.
SEX: MALE.
CAREER STATEMENT
• I am committed to providing leadership, development and
opportunities that bring true positive changes in people’s lives, be
it in the private and/or public sector or within the Civil Society.
• Interested in working for a progressive organization, and or an
institution that will offer me a dynamic and challenging environment
of good prospect in career advancement.
• To initiate, plan and conduct research.
• To participate in planning development, implementation, evaluation
and monitoring of activities / projects.
• To manage men, material, provide leadership and supervision
services.
CORE SKILLS AND STRENGHTS
• Through personal initiative have been able to develop a prolific
career in the lower management and telecommunications.
• Perfected my Computer literacy particularly in Microsoft Office
suite applications and the Windows Operating Systems through
constant and regular use of owned P.C and Internet
• Perfectly managed the branch assignments and performances in terms
of sales, operation and procedures.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Enjoy rapport building and customer interaction.
• Professionalism and confident.
• Target driven and self-motivated.
• Strong persuasive skills.
• Able to work in a highly dynamic environment and able to multi-task.
• Developed and so far influenced key healthy contacts and networks
with my customers, colleagues and seniors
• Ready to learn, tolerate, respect and accommodate other people’s
cultures, behavior and characters.
PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS
G4S SECURITY SERVICES LIMITED.
Designation: Communications Center Operator
March 3, 2008- Date.
Responsibilities:
• Deliver world class customer service and build customer satisfaction
and loyalty.
• Provide effective and timely resolution of a range of customer
inquiries.
• Strive for one-call resolution of customer issues.
• Complete ongoing training to stay abreast of product, service and
policy changes.
• Strike a positive and cooperative tone with both customers and
coworkers.
• Increase the customer experience by providing information on new
products, rate plans, and services through up selling opportunities.
• To act and disseminate information as well as controlling company
operations inside and outside office hours using radio communication.
• Communications- Including use of email, telephone intercoms, mobiles
and voice recorders.
• Generation and presentation of reports of incidents, operations,
alarm activity and customer information among others.
• Effective liaison with both internal and external customers.
• Administrative functions e.g. Good record keeping, data base
management including crime profiles and facilities management.
• Investigations- Observation techniques including physical and CCTV
surveillance techniques intelligence i.e. information gathering and
interpretation.
• Monitoring equipment operations- To include intruder and firearms
vehicle tracking, access control, ATMs, CCTV and building management
services including GUI.
• Manned guarding operations including patrols, special event
management, access control, VIP protection, environmental and
occupational health safety response, first aid and fire extinguishing.
• Elementary use of electronic security systems.
• Basic risk management including situational crisis disaster
management, computer security and electronic security, electronic
patrol of Cash in Transit operations including route planning,
collections and deliveries monitoring surveillance etc.
COM21 LIMITED (SAFARICOM AUTHORIZED DEALER)
Designation: Branch Manager/Team Leader
2nd November 2006 – 31st May 2007.
Responsibilities:
• Responded to customer inquiries and requests and resolved issues
efficiently and professionally.
• Exercised strong interpersonal communication skills with customers
and department personnel.
• Accepted assignments with an open, cooperative, positive and team-
oriented attitude.
• Utilized communication applications to efficiently assist customers
and agents.
• Managing all the branch assignments, specifically: preparing of
invoices & deliveries to clients
• Liaising with other Departmental heads to offer solution to customer
in the rapid growing telecommunication industry.
• Managing a team of 15 staff & overseeing the branch performance; in
making sure that procedures and company policies are adhered to and
respected. In addition, I played an advisory role on all human
resource issues at a branch level, effectively monitoring staff
internal communication
• Liaise with both the assistant team leader & the sales supervisor to
develop and implement plans to achieve the company set objectives,
especially for Sales Representatives.
• Contribute in identifying a need for new products and services and
proposing to relevant heads of department for a way forward.
• Keeping inventories and records of stocks and other materials in the
branch.
CORTES DU RHONE
Designation: Floor Supervisor
November 2003-October 2006
Responsibilities:
•Oversee the overall running of daily activities.
•Supervise staff activity ensuring efficiency.
•Training and induction of new staff.
•Ensuring that proper records are maintained and reconciled.
•Reporting to senior managers on daily activities and occurrences.
•Constant liaising with customers to create good relations.
•Attend to customer grievances in an amicable manner.
EDUCATIONAL BACKGROUND
1999-2003: Maseno University
Bachelor of Education (Economics and Business Studies)
Second Class Honors.
1994-1997: Maseno High School
Kenya Certificate of Secondary Education-B Plain.
1986-1993: Freehold Primary School
Kenya Certificate of Primary Education-78 Points.
FIELD WORK AND TRAINING COURSE
• Training in ‘Excellent Customer Service Delivery’ at Customer
Service Consulting Company.
• Trained as a Research Assistant and lead a team of researchers.
• Proficiency in usage of the Retail Management Systems, which is a
Point Of Sale Program.
• Proficiency in usage of Oryx Computer Systems.
REFEREES
I. Mr. Alfred O. Otunge- Financial Advisor, Old Mutual Kenya. Tel:
0722762244. Email: aot...@oldmutualkenya.com
II. Mr. Evanson J. Kimacia- Businessman, Nairobi. Tel: 0721739005,
0711838938. Email: evanson...@yahoo.com
III. Ms Jessica W. Mwangi- Underwriter, Blue Shield Insurance Company,
Nairobi. Tel 0722696852. Email: jni...@yahoo.com
--
You received this message because you are subscribed to the Google
Groups "Kenya National Youth Forum" group.
To post to this group, send email to kenya...@googlegroups.com
Subscription settings: http://groups.google.com/group/kenyayouth/subscribe?hl=en
Reply all
Reply to author
Forward
0 new messages