My iPad has been lost, so I am unable to use it to complete the login verification. Even after I reset my password, the system still requires me to verify the login via the iPad. This has trapped me in an endless loop. How can I resolve this issue?
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chao L
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Mar 7, 2026, 6:44:19 AM (10 days ago) Mar 7
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to 客户通在线客服系统
My iPad has been lost, so I am unable to use it to complete the login verification. Even after I reset my password, the system still requires me to verify the login via the iPad. This has trapped me in an endless loop. How can I resolve this issue?