API Key: 'None'

Allan Egbert

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Mar 4, 2016, 11:30:58 AM3/4/16

to Keen IO Community

Hi All,

I have one customer who can not read or write events. My current hypothesis is security settings in the browser. Any experience with browser settings or network settings which I should be troubleshooting

Error: Specified API Key is invalid. API Key: 'None'.(…)

Jordan Feldstein

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Mar 4, 2016, 1:24:37 PM3/4/16

to Allan Egbert, Keen IO Community

The fact that it's the string "None" rather than a message telling you that no api key was provided leads me to suspect that your code is somehow providing this string as the key to use.

Is something in the backend using Python (which has a "None" type), maybe? (it's a reach)

This does not look like a browser network security issue to me, it sounds like this is the response coming back from a successfully connected attempt that has a bad API key. (But I'm 3rd party dev who defers to anyone else more confident)

Allan Egbert

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Mar 4, 2016, 1:31:32 PM3/4/16

to Keen IO Community, al...@askkodiak.com

It's an odd situation - 1 customer out of a dozen who is getting the error in their chart. I'm outside of their environment and the only way I can generate that error is with a CURL and blank key. Messing with the key, otherwise produces other errors (as expected) and my app doesn't fire the query without a non blank key.

Scratching my head on this one.

Justin Johnson

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Mar 15, 2016, 6:05:08 PM3/15/16

to Keen IO Community, al...@askkodiak.com

Hi Allan, Circling back here. Were you able to figure this one out?

Cheers, Justin

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